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Rockville, Maryland, United States of America
JOB #R2203140

Sr. Knowledge Management

Are you an expert in knowledge management and monitoring & evaluation?  Are you passionate about institutional strengthening of local institutions and actors and contributing to global health security? Then come to ICF. We work at the forefront of global health, helping clients understand and address the specific needs of diverse populations and countries in addressing global health challenges.

The Sr. Knowledge Management (KM) Advisor will be responsible for all knowledge management, monitoring, evaluation, and learning for the anticipated five-year, USAID-funded $50-100 million Localize Global Health Security (LGHS) project.  The LGHS project will work with local partners in focus countries in Africa and Asia to strengthen critical health security capabilities defined in their national health security action plans and contribute to their Global Health Security Agenda 2024 targets. Building capacity and achieving these targets is critical to strengthening and sustaining country, regional, and global preparedness for pandemic prevention, detection, and response. LGHS will support country-level progress against country-driven priorities.

Primary Responsibility: 

Develop and implement a knowledge management framework and strategy to capture, analyze, report on, and share the learning of the LGHS project on best approaches and practices of local partners conducting global health security interventions in Africa and Asia and project interventions to strengthen local partner capacities.

Other Responsibilities: 

  • Develop knowledge management framework and strategy during project implementation to reflect project needs and developments. 
  • Develop and implement innovative, creative, and effective ways to strategically capture knowledge internal to the Localize Global Health Security project for sharing 
  • Leverage best practices and change management principles to improve the effectiveness of internal and external knowledge sharing  
  • Develop and maintain the LGHS SharePoint site. Provide orientation, training, and support to consortium members and local partners to fully use the site and own the content
  • Work with the LGHS leadership team to streamline work and knowledge capture across consortium members, including regional partners
  • Oversee Monitoring, Evaluation, and Learning (MEL) activities; develop, implement, facilitate, evaluate, and improve monitoring, evaluation, and learning activities, including establishing processes, guidelines, and templates  
  • Manage the capture and analysis of data for annual reports and continuously improve systems used for data capture and analysis
  • Assist with implementing innovation and data quality strategies and initiatives 

Basic Skills and Qualifications: 

  • Master’s degree in Information Science, Knowledge Management, Business, or related field with a focus on information/knowledge management  
  • 10+ years of experience in knowledge management or related field, specifically in the area of global health
  • 5 years of experience working with local partners in low- or middle-income countries
  • Demonstrated understanding of knowledge management principles and capacity to deliver knowledge management and learning activities, specifically learning facilitation (capture, transfer, adapt, re-use) methodologies 
  • Demonstrated intermediate or advanced experience with Microsoft SharePoint Online administration and development, including subsites, libraries, list, etc
  • Advanced experience with Microsoft Office, including OneNote, Word, Excel, PowerPoint, Outlook, etc
  • Experience with change management principles

Preferred Qualifications: 

  • Experience with institutional strengthening for local partners in Africa and Asia
  • Experience with monitoring, evaluation, and learning on international development projects
  • Demonstrated experience as a SharePoint site collection administrator 
  • Experience with business process visualization 
  • Experience with website design and development, as well as content management best practices
  • Experience working on a USAID contract or other US government contract
  • Understanding of adult learning principles 
  • French language skills a plus 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Rockville, MD (MD18)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.