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Los Angeles, California, United States of America
JOB #R2103794

Software Delivery Manager

Software Delivery Manager , West Region, Utility Programs and Services Division

ICF is looking for an  Software Delivery Manager  to lead and grow our energy business within the Western region of the Utility Programs and Services Division. ICF is growing and we need an experienced project manager and leader with a technical background to take us to the next level. We partner with our clients across North America to provide program design and delivery support for energy programs, including technical/engineering expertise, program management, IT and marketing solutions, and call center and rebate services. A number of these programs have been recognized with awards from ACEEE, AESP, SEPA, Chartwell, and others. ICF is seeking an Software Delivery Manager to work within a dynamic and highly innovative team environment. This position requires experience with technology implementation, project oversight, client management, and team management. This Software Delivery Manager will help deliver our services with utilities and other program implementers, such as PG&E, SCE, SoCal Gas, SDG&E, SMUD, and more.

This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success. ICF is a purpose driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. Our core values include Embracing Differences, and we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of differences.

Key Responsibilities

  • Develop an understanding of the client processes and procedures and assist with making improvements relative to technology

  • Work with a team of senior technologists and to deliver solutions for utility clients

  • Track scope and changes throughout implementation, keeping stakeholders notified of anticipated completion dates

  • Maintaining project timeframes, budgeting estimates and status reports

  • Coordinating project team members and developing schedules and individual responsibilities

  • Implementing IT strategies that deliver projects on schedule and within budget

  • Using project management tools to track project performance and schedule adherence

Basic Qualifications

  • Bachelor's degree in a related field (Business Administration, Computer Science, Information Systems) or equivalent experience

  • 10+ years of experience in technology implementation projects in a relevant industry or consulting environment

  • 3+ years of experience leading a team

  • Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint

  • Strong communication and personal skills, both verbal and written

  • Strong experience managing and delivering projects with multiple dependencies with cross-functional teams

Preferred Skills/Experience

  • Experience in the utility, energy, and/or energy efficiency sectors

  • Familiarity with IT standards

  • Familiarity with SaaS offerings

  • Experience with JIRA

  • Demonstrated ability to work with senior leadership to set and manage realistic program goals and metrics

  • Knowledge of California energy efficiency and distributed resources is a plus



Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Los Angeles, CA (CA80)

Business Systems

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.