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Washington, District of Columbia, United States of America
JOB #R2203779

ServiceNow Platform Architect - Remote

ICF's digital transformation and IT modernization division is seeking a ServiceNow Platform Architect to join our team of experts.

100% Remote Work!

Must hold a Current Public Trust Clearance.

The Team:

Our team supports a modernization effort to automate all business processes within a Cloud ServiceNow Platform environment. The team follows state of an art Scrum methodology to support the CICD release methodology.

The Work:

Be part of an agile team project to support ServiceNow modernization, be responsible for but not limited to designing, configuring, developing and troubleshooting, and implementing baseline and custom applications to enhance the platform. In addition, support all stability and implementation architectural changes when needed.

Responsibilities:

  • Provides application software development services or technical support typically in a defined project.

  • Develops program logic for new applications or analyzes and modifies logic in existing applications.

  • Codes, tests, debugs, documents, implements, and maintains software applications.

  • Analyzes requirements, and maintains, tests, and integrates application components.

  • Ensures that system improvements are successfully implemented.

  • Produces technical solutions with a detailed narrative for proposal development and supports key personnel requirements during procurement phases such as orals, technical challenges, etc.

  • Participates in, and leads formal technology evaluations, proofs of concept, and other R&D activity, providing client demonstrations and various solutioning and educational presentations to assert vetting, making recommendations, and facilitating client buy-in

What you must have:

  • Must hold a Current Public Trust Clearance.

  • US Citizenship required (required by the federal government for this position)

  • 5+ years experience developing on the ServiceNow platform

  • ServiceNow Experience should include scripting, platform configuration, design, and deployment.

  • Candidates should possess the skill to develop on the ServiceNow platform including the customization of the core applications such as Incident, Problem, Change, and Service Catalog.

  • Custom application development on the ServiceNow platform including Custom UI Pages and content in the CMS.  

  • ServiceNow Certified Systems Administration (CSA) certification

  • Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.)

  • Experience creating technical solutions for proposal development during procurement phases.

  • Excellent communication skills

What we would like you to have:

  • Integration experience (SOAP, REST, and JSON as well as JDBC and file imports)

  • Experience implementing systems using the Agile/Scrum methodology

  • Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus

  • ServiceNow Certified Application Developer certification is a plus

  • ServiceNow Service Portal micro-certifications a plus

  • Experience with working or developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS a plus

  • Experience with rebuilding legacy applications in ServiceNow a plus.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Pay Range - There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The salary range for Colorado is -

$97,594.00-$165,910.00

Nationwide Remote Office (US99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.