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ServiceNow Developers (All Levels) - Remote
*This position requires a Secret Security Clearance.*
ICF’s IT modernization division is seeking ServiceNow Developers across all experience levels to support upcoming needs with our federal customers.
*We are open to supporting 100% remote work anywhere within the US.*
Our IT Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.
Our team provided a proposal to a critical DoD multi-service program to provide a modernized application utilizing the ServiceNow platform. Via our approach, ICF’s Team (lead by IPT associates) will rapidly transform DCIPS from a legacy application which is out of compliance with DoD and legislative requirements to a modern application within 18 months. The new application will be more stable, allow the DoD to meet all reporting and regulatory requirements, and most importantly, provide a significantly improved platform for Casualty Officers to communicate with loved ones impacted by a DoD casualty.
Formulate system scope and objectives.
Prepares detailed specifications for application builds.
Assist with user story creation and grooming.
Responsible for coding, testing, debugging and creating technical documentation.
Technical knowledge and responsibility of all phases of applications systems analysis and programming.
Understands the business or function for which application is designed.
Instructing, directing and checking the work of other technical team members.
Adept at developing front end portal, back-end console development.
Experience building scoped applications.
8+ years of IT application system experience in technology solution delivery.
5+ years’ experience developing on the ServiceNow platform.
2+ years of experience with platform customization in relevant delivery platforms.
2+ years of experience with custom application development including Custom Service Portal widget creation.
2+ years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.
2+ year experience leading and mentoring Junior ServiceNow team members.
2+ years experience implementing systems using the Agile/Scrum methodology.
Strong communicator and ability to work as part of a cohesive team.
US Citizenship required (required by federal government for this position).
Secret Security Clearance required.
Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
Experience integrating ServiceNow with an API-led Integration Platform such as MuleSoft or Apigee.
Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus.
Experience with rebuilding and refactoring legacy applications in ServiceNow a plus.
Experience conducting ServiceNow instance upgrades.
ServiceNow Developer Certification is strongly preferred.
This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success. ICF is a purpose driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. Our core values include Embracing Differences, and we seek candidates who are passionate about building a culture that encourages, embraces and hires dimensions of differences.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
DC Remote Office (DC99)