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ServiceNow APM Developer
ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology driven department, seeking an experienced Senior ServiceNow Developer to join an established ServiceNow implementation team. Please note this position is open to support 100% remote work anywhere within the US
This ICF ServiceNow team currently supports a federal client providing Agile delivery with high focus on applying ServiceNow best practices to enable data governance strategy and maximize reuse of common data elements to maintain high data quality.
The ServiceNow developer will be part of an established team supporting a federal client with the implementation of the ServiceNow Application Portfolio Management (APM) module. The developer will be activating and configuring the module as well as working closely alongside functional resources to define the system scope and objectives. Additionally, the developer will utilize Discovery to populate the CMDB with the client’s enterprise applications as well as configuring all necessary business capabilities and services.
Formulates and defines system scope and objectives.
Prepares detailed specifications for programs.
Responsible for program design, coding, testing, debugging and documentation.
Technical knowledge and responsibility of all phases of applications systems analysis and programming.
Understands the business or function for which application is designed.
Instructing, directing and checking the work of other technical team members.
Full Stack Developer Engineer who can handle all the work of databases, servers, systems engineering, and clients. Responsible for front and back-end web development.
Configuring and activating Application Portfolio Management (APM)
Configuring Application 360 Dashboard
Developing Configuration Item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services
Using Discovery to map enterprise applications to the CMDB
Integrating APM with other ServiceNow modules including ITSM and SAM
3+ years experience developing on the ServiceNow platform.
2+ years of Application Portfolio Management (APM) experience
5+ years of IT application system experience in technology solution delivery.
2+ years of experience with platform customization in relevant delivery platforms
2+ years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.
Application Portfolio Management (APM) certification
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Minnesota Remote Office (MN99)