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Phoenix, Arizona, United States of America
JOB #R2103867

Senior Software Tester (Remote)

The Team

This ICF ServiceNow team currently supports a federal client providing Agile delivery with a high focus on applying ServiceNow best practices to enable data governance strategy and maximize the reuse of common data elements to maintain high data quality.

The Work

The QA Specialist serves as the tester on behalf of the team and client that completed development meets the requirement as defined by the client. The team is currently focused on delivering the ITSM, Service Portal, HRSD, and ITOM modules of ServiceNow. Additionally, the QA Specialists ensure all testing documentation, including User Acceptance Testing scripts, are successfully documented. This position is within the context of an Agile team employing a Scrum development framework. The Agile QA Specialist is expected to collaborate with the business analyst and developers that the requirements have been successfully provided based on the requirements defined by the client.

Responsibilities

  • Work with the test team to design, develop, implement and maintain test automation framework that serves multiple project needs using ServiceNow Automated Testing Framework and write test scripts in a manner that non-technical team members can adequately test new functionality

  • Experience testing in an iterative, continuous integration environment  

  • Participate in sprint planning and work with the project team to identify risks/impacts in the system to be tested

  • Perform various types of testing including automated, exploratory, load, and performance testing on web services and applications 

Required Skills and Qualifications

  • At least 1 year automated testing framework (ATF) leveraging ServiceNow-based tools or testing experience with ServiceNow

  • 2 or more years of solid, demonstrable experience in one or more programming or scripting languages, preferably Java

  • 2 or more years of solid, demonstrable experience in various types of testing including automated, exploratory, load, and performance testing on web services and applications

  • At least 1 year of experience working in an agile development environment (i.e., scrum, kanban, etc.)

  • US Citizenship is required due to federal contract requirements.

  • Must be able to obtain a Public Trust clearance.

Desired Skills:

  • Bachelor's degree in Computer Science or equivalent

  • Strong Analytical skills

  • Preferred Tools and Technologies: Selenium, Cucumber, Jenkins, Bamboo, Java,

  • Experience on the ServiceNow Platform

  • Knowledge of javascript and Angular JS is preferred

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Arizona Remote Office (AZ99)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.