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Multiple locations
Richmond, Virginia, United States of America
Austin, Texas, United States of America
JOB #R2202657

Senior ServiceNow Tester with a Secret Clearance (or previous Secret Clearance) (Remote)

Senior ServiceNow Tester with a Secret Clearance (or previous Secret Clearance) (Remote)

*We are open to supporting 100% remote work anywhere within the U.S.*

ICF’s IT Modernization division is seeking an experienced Senior ServiceNow Tester. You will be part of an established team supporting the IT modernization efforts at the US Department of State remotely.

Our IT Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.

The Team

At ICF, our ServiceNow Developers and Testers help support the mission, business, service, and operational needs of our various clients. ICF’s ServiceNow teams work on a variety of different programs to support diverse customer mission areas. Our team at the US Department of State (DoS) is building and supporting solutions to help meet their mission, “To protect and promote U.S. security, prosperity, and democratic values and shape an international environment in which all Americans can thrive.”

The ICF team at DoS performs platform-based software development with customization, modernization, and operations and maintenance efforts across various bureaus and departments within DoS. A team of more than 25 project managers, developers, testers, and business analysts all work together to support and build applications belonging to the myData platform at the Department of State. The ICF ServiceNow team at DoS works with clients and contractors to ensure the creation, performance, and reliability of internal applications in the overall support of DoS’s mission.

The Work

  • Work with the test team to design, develop, implement, and maintain a test automation framework that serves multiple project needs using ServiceNow's Automated Test Framework, ability to write test scripts using languages such as Java/ JavaScript

  • Deploy test automation to a continuous integration environment and ensure that test results are delivered in appropriate ways

  • Develop and execute tests using ServiceNow’s Automated Test Framework to ensure that development meets client requirements

  • Perform manual testing on custom ServiceNow applications

  • Participate in sprint planning and work with the project team to identify risks/impacts in the system to be tested

  • Perform various types of testing including automated, exploratory, load, and performance testing on web services and applications

Required Skills and Qualifications

  • Bachelor’s Degree

  • 5+ years of experience working on web and/or software development teams

  • 1+ years of experience using ServiceNow for full end-to-end implementation including independent creation of test cases, test validation, requirements review, and UAT support

  • 2 or more years of solid demonstrable experience in various types of testing including automated, exploratory, load, and performance testing on web services and applications

  • US Citizenship required (required by the federal government for this position).

  • Secret Clearance (or someone with a previous Secret clearance)

Desired Skills & Qualifications

  • Strong analytical and problem-solving skills

  • Preferred Tools and Technologies: ServiceNow, ServiceNow’s Automated Test Framework, Cucumber, Jenkins, Bamboo, Java, Blazemeter, JMeter

  • Experience on the ServiceNow Platform

  • ServiceNow Certified System Administrator certification preferred

  • Agile Scrum methods

  • Ability to work independently and within one or more teams with excellent time management, organizational, and reporting skills

  • Excellent oral and written communication skills

#SENW22

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Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Remote Office (VA99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.