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Senior ServiceNow Platform Developer Active or Expired Secret Clearance Required (Remote)
**This position requires an Active or Expired Secret Clearance **
*We are open to supporting 100% remote work anywhere within the U.S.*
ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Senior ServiceNow Developer to be part of an established team supporting our federal client in Washington, DC.
Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.
Supports the DoS modernization effort to automate all business processes within the department’s cloud ServiceNow Platform. The team follows state of an art Scrum methodology to support the CICD release methodology in a rapidly growing, entrepreneurial, technology department.
Be part of a 5 agile teams project to support DoS ServiceNow modernization, be responsible for but not limited to designing, configuring, developing and troubleshooting, and implementing baseline and custom applications to enhance the platform. In addition, support all stability and implementation of architectural changes when needed.
Formulates and defines system scope and objectives.
Prepares detailed specifications for programs.
Responsible for maintenance of licenses and certificates across the ServiceNow platform.
Experienced with Change and Release Management processes.
Responsible for program design, coding, testing, debugging, and documentation.
Technical knowledge and responsibility of all phases of applications systems analysis and programming.
Understands the business or function for which the application is designed.
Instructing, directing, and checking the work of other technical team members.
Full Stack Developer Engineer who can handle all the work of databases, servers, systems engineering, and clients.
Adept at developing front-end portals, and back-end console development.
Experience building and supporting scoped applications.
4+ years of experience developing on the ServiceNow platform.
5+ years of IT application system experience in technology solution delivery.
2+ years of experience with platform customization in relevant delivery platforms.
2+ years of experience with custom application development including Custom Service Portal widget creation. Experience with rebuilding legacy applications in ServiceNow is a plus.
2+ years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.
2+ years of experience implementing systems using the Agile/Scrum methodology.
US Citizenship required (required by the federal government for this position).
Must have an active or expired Secret security clearance.
Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus.
ServiceNow Developer Certification is strongly preferred.
Experience conducting ServiceNow instance upgrades.
2+ years of experience leading and mentoring Junior ServiceNow team members.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
DC Remote Office (DC99)