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Sacramento, California, United States of America
JOB #R2103990

Senior ServiceNow Developer - Remote

*This position requires a Secret Security Clearance.*

*We are open to supporting 100% remote work anywhere within the US.*

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology department, seeking Senior ServiceNow Developers to support upcoming needs with our federal customers.

The Team

Our IT Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.

The Work

Our team provided a proposal to a critical DoD multi-service program to provide a modernized application utilizing the ServiceNow platform. Via our approach, ICF’s Team (lead by IPT associates) will rapidly transform DCIPS from a legacy application which is out of compliance with DoD and legislative requirements to a modern application within 18 months. The new application will be more stable, allow the DoD to meet all reporting and regulatory requirements, and most importantly, provide a significantly improved platform for Casualty Officers to communicate with loved ones impacted by a DoD casualty.

Responsibilities:

  • Formulate system scope and objectives.   
  • Prepares detailed specifications for application builds.
  • Assist with user story creation and grooming.  
  • Responsible for coding, testing, debugging and creating technical documentation.  
  • Technical knowledge and responsibility of all phases of applications systems analysis and programming.  
  • Understands the business or function for which application is designed.  
  • Instructing, directing and checking the work of other technical team members. 
  • Adept at developing front end portal, back-end console development.  
  • Experience with programming languages and databases including PHP, HTML, CSS, JavaScript, JSON.
  • Experience building scoped applications.

Required Skills: 

  • 5+ years of IT application system experience in technology solution delivery. 
  • 3+ years’ experience developing on the ServiceNow platform. 
  • 2+ years of experience with platform customization in relevant delivery platforms.  
  • 2+ years of experience with custom application development including Custom Service Portal widget creation.
  • 2+ years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog. 
  • 2+ years of experience working and developing with JavaScript - HTML5, Jelly, jQuery and AngularJS. 
  • 2+ year experience leading and mentoring Junior ServiceNow team members.  
  • 2+ years experience implementing systems using the Agile/Scrum methodology.
  • Strong communicator and ability to work as part of a cohesive team. 
  • US Citizenship required (required by federal government for this position).
  • Secret Security Clearance required.

Preferred Skills:  

  • Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
  • Experience integrating ServiceNow with an API-led Integration Platform such as MuleSoft or Apigee.
  • Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus.
  • Experience with rebuilding and refactoring legacy applications in ServiceNow a plus. 
  • Experience conducting ServiceNow instance upgrades.
  • ServiceNow Developer Certification is strongly preferred. 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

DC Remote Office (DC99)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.