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Baltimore, Maryland, United States of America
JOB #R2202982

Senior Instructional Designer

ICF is currently seeking a Senior Instructional Designer (remote). We aren’t generic contractors; we are expert consultants. We work with our clients determine the ideal solution to their problems. We are seeking candidates who can help us create dynamic, engaging, exciting learning content with an emphasis on user-centered design, user experience (UX), and accessibility for all learners. This requires candidates who are nimble and innovative in their application of instructional design principles. 

Using your mix of creative skills and project awareness, the successful candidate will create interactive and engaging ways to communicate instructional content knowledge as well as provide feedback on other team members' materials. The candidate will have the ability to quickly and efficiently develop and/or revise a range of instructional materials including classroom-based training, online training and performance support tools, self-paced guides, job aids, etc. 

This is a remote opportunity. 


  • Work as a Lead Instructional Designer or Task Lead overseeing the work of mid-level and junior instructional designers (providing coaching on instructional design practices and applying adult learning principles to create technically accurate and engaging learning experiences and providing direct, constructive feedback on work products). 

  • Lead the design and development of instructor-led and responsive technology-delivered curricula and performance support solutions. 

  • Lead the development and review of products for adherence to style and storyboard guidelines, writing standards, course/task flow, and designing for standards such as SCORM conformance and Section 508 compliance. 

Basic Qualifications 

  • 6+ years of relevant work experience 

  • 4+ years of ISD experience and a bachelor’s degree in Instructional Design, Education, or related fields 

  • Experience in the full life cycle of the instructional systems design (ISD) process with experience in developing engaging, experiential instructor-led training as well as web-based and blended learning solutions that are Section 508-compliant and SCORM-conformant 

  • Ability to develop clear and concise linear and non-linear storyboards for programmers/online developers, including graphics concepts, audio scripts, user interactions, navigation, and other related elements 

  • Strong proficiency with Articulate Storyline 360, word-processing, spreadsheet, and presentation tools (e.g., Microsoft Word, Excel, and PowerPoint) 

  • U.S. Citizenship required (required by federal government for position).

Preferred Qualifications 

  • Experience developing training for call center environments. 

  • with the Medicare and Medicaid programs. 

  • nowledge of the field of human-computer interaction and performance-centered design 

  • Ability to apply instructional design principles to gaming and simulation environments 

  • Detailed knowledge of Section 508 requirements as applied to course design and development  

  • Experience developing video / motion-graphic storyboards 

  • Experience with design production tools (Adobe Creative Suite) 

  • Familiarity with concepts related to Communities of Practice and the application of social networking and online collaboration tools to learning 

  • Experience serving Federal clients  

  • Experience working in consulting firm environments 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Maryland Remote Office (MD99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.