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Senior Director, Program Management
ICF’s Social, Transformational, and Organizational Solutions (STOS) Division is seeking a high energy Senior Director – Program Manager (PM) for one of our key programs supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Agency (CISA). In addition to responsibility for leadership, delivery and oversight of the program, the PM will be responsible for developing and managing relationships with the client to ensure close collaboration on existing engagements and to develop future business opportunities.
The ideal candidate will be a strong leader who combines an entrepreneurial mindset and practical 'get it done' work style with deep subject matter expertise in cybersecurity with an emphasis on the ability to communicate complex concepts to a wide range of stakeholders. Exposure to large scale federal programs and initiatives and services, managed services, or information technology operations is fundamental to this position. Applicant must possess superb communication, analytical and time management skills. In addition, they must demonstrate ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; overall resilient, flexible, and enthusiastic personality.
ROLES AND RESPONSIBILITIES to include but not limited to:
Customer Delivery Excellence
Serve as the single point of leadership and own end-to-end accountability for program delivery by driving engagements/projects to successful completion
Engage with client leadership and Task Leads to ensure proper expectations
Coordinate with Task Leads to ensure the management of project teams’ daily activities, projects and tasks to focus on adhering to best practices, high standards, and on time delivery to the customer
Manage customer expectations and maintain consistent, proactive communication with the client to solicit feedback, resolve issues, and ultimately achieve customer satisfaction
Adept at assessing risk management activities, anticipate potential problems and present alternative solutions along with mitigations
Ensure agile methodologies enforce project standards throughout the duration of the Program
Business Development and Account Management
Foster positive client relationships to help identify new business opportunities
Develop customer relationships with executives and senior agency leadership
Participate in the preparation and review of technical and cost proposals
Network and identify new channels for exposure of the company to prospective clients
Organizational Leadership
Participate in recruiting, training, professional development, and retention of personnel
Collaborate with other program managers to enhance the corporate operations and infrastructure
REQUIRED EXPERIENCE:
Must hold an active high-level clearance with SCI eligibility per contract requirements
15+ years of experience
10+ years of specialized experience, including project development from inception to deployment
Expertise in the management and control of funds and resources using complex reporting mechanisms
Demonstrated capability in managing multitask contracts of $100M+
Bachelor’s degree in Computer Science, Information Systems, Information Assurance, Engineering, Business, or other related discipline
Intimate knowledge of cybersecurity concepts and policy and US Government interagency roles and responsibilities
PREFERRED EXPERIENCE/QUALIFICATIONS:
DHS and CISA experience
Project Management Professional (PMP) certification
Cybersecurity leadership certification
Proven track record of leading enterprise scale, complex technology programs successfully
Experience with agile system modernization efforts
Successful track record of delivering programs on scope, time, budget, quality, and benefit
Demonstrated ability to manage the details of programs / projects to drive them to fruition
Excellent communication, collaboration, team building and relationship management skills
Ability to effectively communicate and build relationships with business partners, senior executives, and strategic partners
Capable of gaining support for initiatives through influence and use of business rationale
Proven ability to make and implement tough decisions
Prior experience serving as a consultant to government clients
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Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Arlington, VA (VA31)
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