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Multiple locations
Washington, District of Columbia, United States of America
Austin, Texas, United States of America
JOB #R2103880

Senior Content Strategist (Remote)

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. 

 we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.  

Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.  

 Content Strategist. 

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re searching for our next Content Strategist to work with our teams across federal, state, and local government client accounts. If you’re passionate about making sure the right public health content reaches the right people when and where they need it, we’d love to talk to you. This position can be remote. 

 Content Strategist,  

  • Lead content strategy approaches on projects that may range from websites to chatbots to text programs 

  • Conduct intake meetings, listening sessions, and workshops to understand users’ and clients’ unique needs 

  • Develop strategic and technical approaches that address those needs 

  • Gain buy-in from internal and external stakeholders on your recommendations 

  • Lead information architecture (IA) improvement efforts including using data to guide solutions for content structure, sitemaps, and taxonomy 

  • Guide content auditing efforts and provide oversight throughout the content migration lifecycle for web redesign projects 

  • Coach junior staff on best practices for IA, Content Strategy, and writing for the web 

  • Work as part of a multidisciplinary team that includes Content Strategists, User Experience (UX) Designers, Writers, Editors, Developers and more  

  • Leverage UX and Analytics findings to validate and iterate on your team’s solutions 

  • Create, update, and migrate content within various Content Management Systems including working within stage and production environments 

  • Create persuasive, client-ready deliverables and presentations that clearly articulate next steps 

  • Be a creative thinker and problem solver 

 Content Strategist, you will have: 

  • Bachelor’s degree in related field 

  • 5+ years of experience in Content Strategy; experience with public health content is a plus 

  • Experience leading Content Strategy efforts on projects such as website redesigns. Experience with Drupal, SharePoint, or Service Now is a plus 

  • Ability to delegate tasks across multiple practice areas including Content Strategy, UX, Communications, and Visual Design 

  • Experience participating in Agile projects: 

  • Defining roles and responsibilities,  

  • Setting clear expectations for tasks and tickets (i.e. acceptance criteria),  

  • Writing user stories,  

  • Providing workflow guidance 

  • Shepherd content throughout the development lifecycle 

  • Ability to work independently, seek help as needed, and contribute to team and company culture 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

DC Remote Office (DC99)

Content Strategy

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.