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Kansas City, Missouri, United States of America
JOB #R2201758

Senior Child Welfare Specialist - REMOTE

ICF partners with JBS International and the Children’s Bureau (CB) to support child welfare monitoring and improvement through the federal Child and Family Services Reviews (CFSR). CFSRs are designed to determine states’ compliance with Titles IV-B and IV-E of the Social Security Act, and to evaluate child welfare system performance and require states to make improvement in outcomes for children and families. We seek a Senior Child Welfare Specialist to work with federal staff to support all aspects of these monitoring strategies. This position will be assigned to the federal Health and Human Services Region 7 office and will work collaboratively with CB Regional Office team and jurisdictional child welfare agencies in four Region 7 states to monitor state child welfare performance and achieve improvement goals.

This is a full-time exempt position with opportunity for regular telework. The position requires approximately 10-15% travel.

Key Responsibilities:

  • Assisting CB in implementing all aspects of the CFSR in Region 7 states, including:
    • preparing states for participation in reviews
    • conducting case reviews and secondary reviews of state’s own case reviews
    • reviewing and providing feedback on assessments, progress reports and correspondence
    • interviewing agency staff, partners, and stakeholders to assess system functioning and improvement
    • supporting states in the development, implementation and monitoring of their Program Improvement Plan (PIP)
    • applying an equity lens to all aspects of the CFSR, with particular attention paid to the experiences of those who may be marginalized and more likely to have disparate child welfare outcomes
    • documenting, tracking and monitoring CFSR activities for Region 7 states
  • Using and analyzing assigned state’s CFSR data indicators, context data, case review data, and other available data to assist CB and the state in understanding the state’s performance, planning for onsite reviews, developing their PIP, and monitoring and adjusting their improvement strategies
  • Supporting states, in conjunction with CB, in the development or improvement of their Continuous Quality Improvement systems, including their case review processes and accurate application of the federal Onsite Review Instrument (OSRI), and the meaningful engagement of stakeholders in their process, particularly those with lived experience in the state’s child welfare system
  • Coordinating, facilitating, and supporting collaboration among CB, state agency staff, state legal and judicial partners, tribal communities, CB training and technical assistance providers, grantees and others on CFSR-related work
  • Participating in federally required and self-directed training and learning activities
  • Assisting the CB in improving, or revising all aspects of the CFSR process and materials, such as instruments, manuals, briefs, or guides as requested
  • Supporting CB by identifying regional trends or technical assistance needs by analyzing regional child welfare programs, gathering research on promising practices, and preparing reports or presentations on those as required

Basic Qualifications:

  • Bachelor’s Degree in Social Work or a related field
  • Minimum of 8+ years relevant experience in child welfare or a related field
  • Work history in CFSR-related child welfare programs, including work experience in a federal, state or local public child welfare program
  • Knowledge and understanding of the CFSR and PIP process, including experience accurately applying the federal OSRI
  • Experience interacting effectively on teams with a variety of individuals in different roles and influencing without directing the team to achieve its goals
  • Demonstrated ability to synthesize and analyze information and data and communicate those findings
  • Ability to pass a federal background check to serve in a position of public trust
  • Availability to work beyond regular work hours on occasion during federal reviews

Preferred Qualifications:

  • Master’s Degree in Social Work or a related field  
  • Experience using, managing, analyzing, interpreting, and reporting public agency administrative child welfare data to drive continuous quality improvement
  • Direct experience in administering the CFSR process, PIP development and/or implementation, or similar Continuous Quality Improvement or Quality Assurance processes at the federal, state or local level
  • Experience working in a federal contracting environment

Professional Skills:

  • An understanding of, and responsiveness to, diverse cultural, linguistic, and socioeconomic contexts
  • Ability and willingness to apply a racial equity lens to all areas of work
  • Ability to promote and contribute to an equitable and inclusive organizational culture and environment
  • Strong analytical, problem-solving, and decision-making capabilities, with ability to analyze situations, identify existing or potential problems and recommend solutions
  • Excellent verbal, interpersonal and written communication skills
  • Ability to manage and adapt to competing priorities, perspectives, and stakeholder needs
  • Strong organizational skills and attention to detail
  • Ability to exercise good judgment, discretion, tact, and diplomacy

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Missouri Remote Office (MO99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.