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Senior Account Manager - Cloud Services; remote opportunity
Note: This position can be done from your home office from anywhere in North America!
Working at ICF Next
Working at ICF Next means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF Next employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career.
@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.
Do you have the gift of gab?
Do you consider yourself an extrovert that thrives on variety day to day?
Do you seek opportunities for creativity and big picture thinking and take the initiative to lead building excitement and support for it?
Have you often been described as “passionate with strong communication skills, natural leader, and a doer”?
If so, the ICF Next Account Management team needs you!
Key Responsibilities Include:
Create and foster a successful partnership with Enterprise level clients
Drive customer realization on investment, efficiencies, advantages, and innovation available with Platform Solutions
Participate in project-based discussions to ensure solutions are ideal for the client(s)
Accountable for writing creative briefs, managing timelines, maintaining status reports, leading status meetings, and meeting recaps
Financial management- invoicing, forecasting, budget review, and margin analysis
Contract management- (various: formal, short form, and annual contracts)- drafting and evaluation, negotiation and execution of Statement of Work, Addendums, Change Orders, and Master Agreements
Present to internal leadership and external clients
At least five years of full-time experience in account management, consultative, and/or related role in Cloud Services or Managed Services Provider (MSP)
Minimum baseline understanding of AWS- you bring the foundation; we’ll help you build upon it!
Strong work ethic and self-starter mentality
Polished verbal, written, and presentation skills
Post-COVID: Travel to client locations as necessary (15-20%)
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Chicago, IL (IL14)