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Chicago, Illinois, United States of America
JOB #R2101184

Senior Account Manager - Cloud Services; remote opportunity

Note: This position can be done from your home office from anywhere in North America!

Working at ICF Next

Working at ICF Next means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF Next employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career.

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

Position Summary: 

Do you have the gift of gab?

Do you consider yourself an extrovert that thrives on variety day to day?

Do you seek opportunities for creativity and big picture thinking and take the initiative to lead building excitement and support for it?

Have you often been described as “passionate with strong communication skills, natural leader, and a doer”?

If so, the ICF Next Account Management team needs you!

Key Responsibilities Include:

  • Create and foster a successful partnership with Enterprise level clients

  • Drive customer realization on investment, efficiencies, advantages, and innovation available with Platform Solutions

  • Participate in project-based discussions to ensure solutions are ideal for the client(s)

  • Accountable for writing creative briefs, managing timelines, maintaining status reports, leading status meetings, and meeting recaps

  • Financial management- invoicing, forecasting, budget review, and margin analysis

  • Contract management- (various: formal, short form, and annual contracts)- drafting and evaluation, negotiation and execution of Statement of Work, Addendums, Change Orders, and Master Agreements

  • Present to internal leadership and external clients

Positions Requirements:

  • At least five years of full-time experience in account management, consultative, and/or related role in Cloud Services or Managed Services Provider (MSP)

  • Minimum baseline understanding of AWS- you bring the foundation; we’ll help you build upon it!

  • Strong work ethic and self-starter mentality

  • Polished verbal, written, and presentation skills

  • Post-COVID: Travel to client locations as necessary (15-20%)

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Chicago, IL (IL14)

FILE UNDER
Account Management

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.