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Multiple locations
Norfolk, Virginia, United States of America
Raleigh, North Carolina, United States of America
JOB #R2202077

Salesforce Architect

*We are open to supporting 100% remote work anywhere within the US. Preferred candidate will sit in US, working Eastern Standard Time. May be required to attend quarterly meetings in Metro DMV area*

ICF’s Digital Modernization Division (DMD) is a rapidly growing, entrepreneurial, technology department, seeking a Salesforce Architect. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Appian, Microsoft and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics and O&M for our customers. 

We are seeking a Salesforce Architect to support our federal projects. The Salesforce Architect must design, develop, and articulate solutions based on a customer's strategic business or technical requirements. The candidate will aid in establishing the technology standards, security standards, change management process etc. for large federal agencies.

The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. Prior experience in establishing a salesforce.com Center of Excellence with emphasis on Governance, setting of Multi-Org rollout strategy, and Release and Change Management Processes, including DevOps and CI/CD (AZURE) is required. Experience in providing program oversight and technical architecture for salesforce.com applications. Excellent analytical, technology, communication, decision making and problem-solving skills.

The FDA Digital Services Center provides PaaS and SaaS offerings to the FDA and its offices with a focus on delivering modernized, quality, software, as well as hosted services. The DSC works with multiple vendors to host applications and provide a platform utilizing industry best practices and standards. The DSC team provides the contractor support for both Operations and Maintenance (O&M) activities and Development and Modernization (DM&E) efforts.

RESPONSIBILITIES:

  • Strong practical deployment knowledge of Lightning components, VisualForce, Salesforce configurations, Apex classes, APEX Web services, API, Reports and Dashboard and AppExchange deployment
  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a robust solution
  • Lead the implementation with responsibility for the delivery of the technical architecture designs and solution strategy, including Org strategy, org migration, application architecture & design
  • Work with Client's enterprise architecture team to define technical development guidelines and security guidelines for Salesforce based applications.
  • Develop change and release management for the Salesforce applications using DevOps and CI/CD processes and tools including AZURE DevOps, Bitbucket/GIThub and EclipseIDE solutions
  • Define agile development life cycle for client applications and if needed, integrate it with the existing system development life cycle.
  • Provide guidance on master data management associated with Salesforce, including data capture, warehousing, storing, cleansing and security
  • Recommend strategy for source code management for salesforce applications.
  • Recommend Salesforce.com integration strategies with different business systems including working use of leading integration tools.
  • Provide strong leadership and mentoring of junior resources. 

REQUIREMENTS:

  • Bachelor's degree or equivalent years of experience
  • Must be a US Citizen per Federal contract requirement
  • Minimum of 3 years of Salesforce.com (SFDC) systems implementation experience. 
  • Minimum of 5 years of software development and system design experience
  • Minimum of 3 years experience in Salesforce with end-to-end implementation of key SFDC architectural concepts and how they influence design
  • Minimum of 3 years experience as Technical Architect on implementation projects within SalesForce.com platform, Service cloud, Einstein Analytics, Community Cloud and Marketing cloud experience, including the limitation of the platform (e.g. API and governor limits)
  • Minimum of 3 years of data Migration, SSO and web services experience involving Salesforce platform

PREFFERED:

  • Certified Application Architect OR Certified System Architect highly preferred
  • Experience with various capabilities offered by the platform including Workflow, Chatter, Knowledge etc.
  • Integrating Salesforce.com with 3rd party solutions like SpringCM, eSignLive, Vlocity etc.
  • Experience with Mulesoft and APIs for systems integration with Salesforce
  • Experience on Federal Salesforce projects preferred

#DMD

#LI--CC1

#Indeed

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Remote Office (VA99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.