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Detroit, Michigan, United States of America
JOB #R2103714

Residential Program Manager, Energy Efficiency - Detroit, MI

Residential Program Manager

Energy Efficiency Programs

Detroit, MI

Job Description:

To support our growth, we are currently seeking a Program Manager for our Utility Programs & Services Division to lead and grow ICF’s energy efficiency programs in Michigan. This individual will manage an established residential energy efficiency program. This role requires someone with leadership and consultation skills, to provide technical guidance for energy efficient products, savings calculations, and best practices, as well as to build relationships and trust with clients, and work collaboratively with internal IT, Marketing and Customer Care departments to implement a program within goal and budget.

Key Responsibilities:

  • Program implementation and collaboration with a diverse team, perform quality control, and implement methods to ensure successful program goal targets are met

  • Client interaction, consultation, and presentation delivery

  • Develop relationships and partnerships with major local and regional mechanical, weatherization and building products distributors, suppliers, and manufacturers 

  • Collaboration with multiple groups to ensure processing, outreach, IT systems and staff are aligned to achieve a common annual goal

  • Technical guidance on common mechanical, weatherization and electrical equipment in single-family homes, including energy savings potential

  • Day to day collaboration with a technical team, including guidance and judgement on energy savings calculations and best practices as well as QA/QC standards for the program are met

  • Provide insight and recommendations for program changes based on existing market knowledge and program trends.

Basic Qualifications:

  • Bachelor’s degree

  • 3+ years of experience developing, designing, or administering successful energy efficiency or demand response programs

  • 3+ years of experience managing consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits

  • Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Preferred Skills/Experience:

  • Demonstrated experience with team building and project management

  • 2+ years of experience in mechanical equipment distribution and/or sales

  • 2+ years of experience in weatherization services  

  • Experience in building management, operations, or new construction of residential buildings

  • Expertise in business management, building construction, energy resources, or energy policy

  • Demonstrated understanding of utility energy efficiency programs, including pilots

  • Energy modeling or electrical energy calculation experience

  • Industry certifications including CEM, BPI, PMP

  • Professional affiliations including AESP, ASHRAE, AEE, MEECA, or ACEEE

Professional Skills:

  • Strong analytical, problem-solving, and decision-making capabilities

  • Excellent verbal, interpersonal and written communication skills

  • Team player with the ability to work in a diverse, collaborative group

  • Ability to work with all levels of internal employees, as well as outside clients and vendors

  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

  • Established relationships in mechanical and building materials distribution   

  • Demonstrated experience with business development and client development  

  • Working knowledge of demand side management (DSM) programs 

  • Extensive experience with midstream and upstream energy efficiency programs 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Detroit, MI (MI05)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.