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Multiple locations
London, United Kingdom
Birmingham, United Kingdom
JOB #R2102460

Research Assistants/Researchers

About ICF

ICF ( is a global consultancy firm working in the UK, across Europe, the US and worldwide. At ICF, we combine unmatched expertise with cutting-edge engagement capabilities to help governments, international institutions, public services and charities solve their most complex challenges, navigate change, and improve the quality of life of people around the world.

We are a purpose driven company with a strong culture and underlying values that prize collaboration, diversity, mutual respect, innovation, open communication, and opportunity for growth. At ICF, we are not all the same. And that has always been our greatest strength. We apply our passion for meaningful work with intellectual rigour. We see strength in difference and pride ourselves in welcoming people from all backgrounds into our community.

We are looking for Research Assistants and Researchers to join our Human and Social Capital (HSC) team that is responsible for a varied programme of applied social policy research and evaluation in the UK. We work across a wide range of topics, including: health services research, public health, and social care; employment and welfare; skills, education and training; housing and homelessness; and inequalities, gender and social justice. Our clients include government departments and agencies such as NHS England, the Department of Health and Social Care, Health Education England, the Department for Education, and the Department for Work and Pensions – as well as local government and leading charities. Many of our researchers also support wider ICF teams with a range of social and economic policy research projects for the European Commission.

Examples of some of our recent projects include the evaluation of the Housing First Pilots for homeless people, research on health needs following COVID-19 for a local authority, the evaluation of the Childhood Obesity Trailblazers for DHSC, designing an evaluation strategy for a major charity’s new programme to tackle the health effects of air pollution in urban environments, and the evaluation of learning programmes for the pharmacy workforce.

What you’ll get to do:

From day one, you will have the opportunity to contribute to a varied range of influential research projects across the UK and EU. Our work is multidisciplinary, and by becoming part of a growing team of more than 30 social scientists, policy analysts, data analysts, behavioural researchers and economists, you will gain experience of different policy areas and research methods. You will be working across multiple projects and we will support you to develop your own career pathway as you grow your skills, through excellent training and development opportunities.

Your main responsibilities will be to:

Perform research and analysis on public policy issues and programmes for public and third sector clients, by:

  • Carrying out open source research, and analysing / summarising academic and policy literature.

  • Conducting face to face, telephone and video interviews, writing up interviews and focus groups, and carrying out qualitative analysis.

  • Managing surveys, and analysing quantitative data using Excel or SPSS

  • Generating insightful findings, preparing descriptive and analytical texts and data visualisations.

  • Providing research and administrative support to other team members.

  • For the Researcher role, you will also be writing reports and presentations, contributing to bids / research proposals, as well as overseeing the work of small project teams.

Essential Requirements:

  • Excellent oral and written English.

  • University qualification relevant to social policy (graduate or postgraduate, for example social sciences, economics or health economics, applied statistics, human geography, political science, service design, health or education psychology, public policy research or public administration).

  • Experience of using a variety of methods (qualitative and/or quantitative) in research projects (either own project and/or as part of a team).

  • Strong interest in UK social policy, the improvement of public services and use of evidence in policy making.

  • Intermediate or advanced computer user skills related to carrying out research and data analysis.


  • Skills in editing or proofreading other people’s written work.

  • Experience in undertaking evaluations of projects or programmes.

  • Knowledge of the work of UK government departments and/or EU institutions.

  • At least one year of relevant professional experience (for the Researcher role)

Personal Qualities:

  • Highly developed interpersonal skills, and ability to work with a multidisciplinary team spread across the UK and Europe.

  • Sound research and business ethics.

  • Ability to manage own time and be flexible to handle multiple priorities, managing a varied workload to meet deadlines.

  • High level of attention to detail and accuracy.

  • Commitment to helping us build an inclusive team that values diversity.

Ready to apply?

The closing date for applications is 9pm BST, Wednesday 21st July.

The base location for the role will be either London, Birmingham or Manchester. Please state your preference in your cover letter.

At the moment due to COVID-19 all employees are working from home, and we support our staff to work in the way that works best for them.

  • Interested candidates are invited to apply and submit a one-page cover letter and a two-page CV (applications without a cover letter will not be selected).

  • You must upload your cover letter and CV as two separate files (Word or pdf).

  • Successful applicants need to be available to complete a timed, written test as part of the recruitment process, to be scheduled at a convenient time for the candidate.

  • Please let us know if you require any reasonable adjustments to take part in a written test or interview.

  • This is a full-time position, but we will also accept applications from candidates who would like to work part time.

  • ICF is a privacy conscious organisation and your trust is paramount to us. Find out here how we use and protect your data.


Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

London Riverscape (GB75)

Public Policy

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.