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Birmingham, United Kingdom
JOB #R1904477

Pipeline Manager - Business Development

Job title: Pipeline Manager

Location: Birmingham

The Europe & Asia Group at ICF are recruiting for a Pipeline Manager to oversee our growing sales pipeline. The successful candidate will work with colleagues across the global business. The role will be based in our Birmingham office.

Your main responsibilities:

  • Management
  • Manage and maintain the integrity of the financial sales database (Microsoft Dynamics) for the Europe & Asia Group at ICF and ensure that all opportunities being tracked are captured
  • Administer and be responsible for the integrity of 900+ records for the Europe & Asia Group
  • Manage proactively the contribution of sales information from colleagues across the business
  • Manage and train new users within the group
  • Lead the development of data management processes/procedures that align with organisational goals
  • Administer and manage business development systems to inform the business on sales (SharePoint, Yammer)
  • Collaborate with US colleagues to ensure that processes are followed across groups
  • Reporting
  • Perform analysis of sales information on a weekly basis and create standardised graphics and bespoke analysis to identify market and business trends  
  • Prepare weekly business reporting to group leaders
  • Present to company leaders on a monthly basis the key business metrics around client activity, win rates and forthcoming bidding activity
  • Manage the reporting for the sales of the group at quarter end for announcement to Wall Street analysts
  • Lead sales forecasting for revenue planning from the Business Development team annually

Basic Qualifications:

  • Bachelor's degree in a relevant discipline
  • Excellent oral and written English
  • Advanced MS Excel skills to include experience with pivot tables, writing formulas and VLOOKUPs
  • 5+ years of hands-on experience with MS Office suite (Excel, Word, PowerPoint)
  • Experience and understanding of Microsoft Dynamics and SharePoint
  • 5+ years of customer service skills in a busy environment 
  • Experience with database system administration
  • Experience of analysing data comprehensively to identify market trends and hold meaningful dialogue with colleagues about the drivers of change

Professional Skills:

  • Excellent attention to detail with accurate data entry skills and data integrity checks
  • Strong analytical, problem-solving and decision-making capabilities
  • Excellent verbal, interpersonal and written communication skills
  • Confident presentation skills both virtually and face to face
  • Team player with the ability to multi-task and work in a fast-paced environment
  • Customer service skills with the ability to build productive relationships
  • Ability to work virtually with colleagues across the world

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

Birmingham (GB56)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants

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