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Los Angeles, California, United States of America
JOB #R1903268

Operations Coordinator Energy Efficiency

Operations Coordinator

Energy Efficiency Program Implementation

Los Angeles, CA

Job Description

ICF is seeking an Operations Coordinator to support our Energy Efficiency practice area.  In this role, you will assist a project team to implement utility-sponsored energy efficiency programs focused on the residential market.  Your primary role will include providing quality assurance for utility rebate applications, preparing monthly internal and external-facing reports, responding to customer inquiries, providing back-office support to Account Management team and identifying process and productivity improvement steps.  This position will be located in Los Angeles, CA and may require occasional local travel for customer or client meetings

Key Responsibilities

  • Develop an understanding of the program processes and procedures and assist Project Manager with making process improvements
  • Conduct QA/QC of project rebate applications and work with contractors and customers to ensure all required documentation is complete and accurate
  • Work as the liaison between the Account Management, Contractors and Customers to ensure all project requirements are satisfied
  • Maintain project status in CRM database
  • Schedule program meetings and events as needed; identify and reserve event location, manage RSVPs and coordinate catering orders
  • Prioritizing assigned tasks as necessary to meet performance goals    

Basic Qualifications

  • BA/BS in a Business, Public Policy or related field
  • 1 + years of experience
  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook)
  • Advanced proficiency with Microsoft Excel (e.g., data filtering, lookup functions, Pivot tables, etc.)
  • Ability to balance and prioritize multiple projects
  • Ability to work collaboratively in a team environment
  • Strong organizational skills and customer service focus

Preferred Skills/Experience

  • Experience working with and analyzing data
  • Knowledge of electric and gas energy efficiency including lighting, HVAC and water heating
  • Experience using Salesforce, Microsoft Dynamics or similar CRM platform

Professional Skills

  • Excellent verbal, interpersonal and written communication skills
  • Strong analytical, problem-solving and decision-making capabilities
  • Team player with the ability to work in a fast-paced environment
  • Resourceful and self-motivated

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.comand we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Los Angeles, CA (CA80)

Who is ICF?

A consulting services company of over 5,000 experts across 67 countries, but not your typical consultants
LEARN MORE ABOUT ICF

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