Quality Assurance Field Technician

Quality Assurance Field Technician 

Detroit, MI | Hybrid

Ready to make a difference?  

Come join our team as a energy programs, limited income housing, and under-served communities in Michigan. ICF is seeking a candidate with strong communication skills in the Metro Detroit area to work with Community Action Agencies, Non-Profits and our partner organizations to review and ensure the quality of work for energy efficiency projects within our limited income community.  This position requires experience with energy auditing and in-field inspections.  Other responsibilities include concerted outreach in scheduling and communicating with customers, partner organizations and contractors, and follow through to ensure any identifies areas of concern are addressed.       

Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Detroit area. 

Are you an experienced QAQC auditor, or field inspector with a track record of successful project execution?  Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Energy Efficiency programs?  Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job.

Why You’ll Love Working Here: 

• Full health benefits, including: Flex spending, Retirement savings, Stock Purchase plan, Work-Life benefits, Professional development and Education benefits 

• Professional development opportunities, including training and educational assistance 

• Employee discount programs 

• Flexible workplace arrangements 

What You’ll Be Doing: 

• Schedule and perform field quality assurance with customers who have recently participated in an energy efficiency project 

• Record field visits and communications in customer relationship management tool.  

• Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions 

• Act as a liaison with manufacturers, distributors, and trades to stay apprised of the industry, understand trends and projections, and provide direction and insights to program teams  

• Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs 

• Assist technical and analytics teams to provide guidance and judgement on energy savings calculations, best practices, and ensure QA/QC standards for the program are met 

• Local travel requirements are from 60 to 70% of time 

What You Must Have: 

• Bachelor’s degree with 1+ years of related work experience 

• Experience with field diagnostic tools, specifically blower door and duct blasters 

• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. 

• Proficiency in MS Office Applications (Word, Outlook, Excel, PowerPoint) and ability to learn ICF energy efficiency database/project tracking system

• BPI certification within six months of start date (if not already certified) 

What We’d Prefer You Have: 

• Industry certifications including, but not limited to: BPI, PMP, CEM 

• Expertise in single family, multifamily or C&I sectors  

• Expertise in business management, building construction, energy resources, or energy policy 

• Professional affiliations including, but not limited to: BPI, RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE 

• Excellent verbal, interpersonal and written communication skills 

• Strong analytical, problem-solving and decision-making capabilities

• Team player with the ability to work in a fast-paced environment  

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Detroit, MI (MI05)