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Multiple locations
Rockville, Maryland, United States of America
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JOB #R2201463

Project Manager, Survey Research Studies

Are you a strong project manager looking for your next opportunity within the social sciences sector? Do you have excellent written and oral communication skills with a background in qualitative and quantitative research? Then come join ICF today!

ICF is seeking a Project Manager to join our Survey Research Team. If successful, you will support a diverse portfolio of research projects across a wide array of industries at the federal and state level including Energy (various utilities), Transportation (DOT), Environment (EPA), Consumer Finance (CFPB), the Internal Revenue Service (IRS), and Housing (HUD).

As a member of the Survey Research Team, you will be expected to provide support in the following three areas:

  • Project Management- You will manage the day-to-day activities of one or more concurrent survey-related projects.

  • Technical Expertise- You will facilitate the design and implementation of quantitative and qualitative research projects for internal and external clients in association with the projects you manage as well as complete technical reports and other deliverables as required.

  • Business Development- You will support the team’s proposal and grant development activities; this includes written sections of proposals as well as internal and external networking and relationship management.

This is a great position for a mid-level professional who will join our team in Rockville, MD; Burlington, VT offices or REMOTE.

For more information about the Survey Research team and our work, please visit:

What you’ll do:

  • Manage one or more concurrent survey-related projects, serving as the key point of contact to clients, providing excellent service, managing expectations, and producing products that demonstrate results.

  • Prepare project plans, cost, schedule, and performance using effective project management processes and frameworks.

  • Identify and coordinate with outside subcontractors, vendors, and internal collaborators

  • Create and track project budgets.

  • Proactively manage a team of cross-matrixed professionals, ensuring smooth team operations and effective collaboration.

  • Contribute methodological or technical guidance in support of quantitative projects or tasks involving web, mail, telephone, in-person, and other data collection activities.

  • Contribute methodological or technical guidance in support of qualitative projects or task involving cognitive interviewing, one-on-one interviews, and/or focus groups.

  • Develop project quality assurance protocols, and ensure quality for all data, reports, and presentations.

  • Communicate effectively in writing—proposals, analytic reports, issue papers, briefings, and formal and informal email correspondence.

  • Continuously assess and make recommendations to address any barriers or obstacles to achieving project goals.

  • Update leadership on progress as directed and on regular reporting cycles.

  • Actively participate in business development activities—creating innovative approaches to complex studies, managing the proposal process, and writing proposal sections.

What you have to have:

  • Bachelor’s degree required, Master’s degree a plus (social sciences, math, or statistics preferred).

  • 6 years of applied experience in the survey research field.

  • 2 years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products.

  • 2 years of experience with MS Office products—Word, Excel, PowerPoint or professional skills

Professional skills and experience were looking for: 

  • Experience in quantitative and qualitative research methods.

  • Excellent verbal, interpersonal, and written communication skills.

  • Strong analytical, problem-solving, and decision-making capabilities.

  • Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment.

  • Ability to develop and cultivate strong client relationships. Demonstrate customer service orientation and outstanding level of professionalism in providing client support.

  • Strong team player with the ability to take initiative and work well independently.

  • Superior attention to detail.

  • Strong intellectual curiosity.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Rockville, MD (MD18)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.