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Programme Manager / Senior Programme Manager - EU programmes
Location: UK [London/Birmingham/Leeds/Plymouth] or Belgium [Brussels]
If you enjoy programme management, are interested in how the European Union operates and enjoy working in a fast-paced, multi-national environment then we may have the role you are looking for.
ICF is a major supplier of professional services to the European Commission. We conduct research on many policy issues, from health to migration to environmental protection, and we support the delivery of a variety of EU-funded programmes on a wide range of issues.
We are looking for programme managers to contribute to the support we provide to the Directorate-General for Structural Reform Support (DG REFORM), the part of the Commission that coordinates and provides tailor-made technical support to EU Member States.
The Programme Manager / Senior Programme Manager will oversee the day-to-day management of specific activities or strands of work, reporting to the Contract Managers and Contract Directors. There will also be the opportunity to contribute to ICF’s wider portfolio of implementation and research / evaluation contracts.
We would expect Programme Managers to have 8 years’ professional experience and Senior Programme Managers 12 years. This experience should be combined with a familiarity with EU policy areas such as employment, training, European Structural Funds, health, climate, environment, regional economic development, enterprise and SMEs. Any experience should also be underpinned by strong project / programme management skills, ideally backed up by relevant training and / or certifications.
Main Responsibilities :
Manage the day-to-day implementation of European programmes or parts of such programmes, covering both the content and organisational aspects,
Plan and manage the work of large, multi-national and multi-disciplinary teams,
Set-up, monitor and manage large and complex budgets, with an understanding of different cost models,
Oversee risk management and contractual compliance in line with ICF systems, clients’ terms and other requirements,
Prepare key written outputs, such as contractual reports, methodological concepts and frameworks, visionary papers, analytical/evaluative pieces and other pivotal documents for the client,
Oversee and quality assure written outputs produced by other team members and experts, such as event reports, toolkits, guidance notes, background papers, good practice fiches, evaluations, ad-hoc studies, etc.
Oversee and quality assure key activities and deliverables, including the:
Organisation of meetings and events,
Management of helpdesk and secretariat services,
Management of other activities relevant to each programme,
Develop, implement and continuously improve tools, systems and procedures for effective programme management, as well as coordination across the wider team and business,
Prepare and deliver presentations to internal and external audiences,
Line management, training, development and mentoring of staff.
Skills, Knowledge and Experience:
8+ years of professional experience for Programme Manager or 12+ years for Senior Programme Manager,
Experience in programme / project management, ideally backed up by relevant training and / or certifications, such as Prince 2, PMP, PMI, etc.
Experience in managing multi-national and multi-disciplinary teams of more than 5+ people,
Experience of managing European programmes or component activities,
Experience in quality control of delivered services, client orientation and project conflict resolution experience,
Experience in the coordination of internal / external experts at various levels to ensure tasks are completed to time and to budget,
Knowledge of communications methods and tools in the context of disseminating outputs.
Ability to self-organise, prioritise and manage multiple work strands and teams in parallel under tight deadlines in a fast-paced environment,
High level of ability and confidence to perform tasks with minimum supervision,
Ability to work flexibly to meet client and organisational priorities and needs,
Strong commitment to and interest in the above-mentioned policy areas,
Sound research and business ethics, including the protection of proprietary and confidential information,
Excellent communication skills, including experience with presenting key methodologies and concepts to clients,
Excellent verbal, written, analytical and presentation skills in English - additional European languages an advantage,
Commitment to the progression and development of junior research / other staff,
Ability to work with all levels of internal staff, as well as clients and sub-contractors,
Ability to work within multi-cultural, multi-disciplinary teams spread across several countries,
Willingness to travel within Europe, as required.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
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