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Washington, District of Columbia, United States of America
JOB #R2204011

Program Support Specialist (Washington DC Metro)

Program Support Specialist – Washington DC (Onsite Position)

We are seeking a Program Support Specialist to provide full-time support to the US Department of Transportation. The individual chosen for this position will provide planning and technical support for client meetings and workshops; process and track a range of administrative processes related to HR, travel, and finance; and provide research and communication support across all programmatic areas of the client office. This position is onsite at the Federal Highway Administration office at the Department of Transportation Headquarters in the Washington DC area, with the option to telework thrice a week with the client’s approval.

Key Responsibilities

This position will support a variety of general administrative, programmatic, and technical support duties, including, but not limited to the following tasks:

  • Track project/program finance, schedule, and other related data, including planned and actual commitments, milestones, obligations, and expenditures

  • Organize, develop, and maintain content and archive files for office-wide program-level SharePoint/MS Teams sites

  • Coordinate periodic review with program/project managers on program status, project progression, potential problems, and desired solutions

  • Provide planning, technical, and facilitation support for virtual and onsite meetings, workshops, webinars, and other events, and capture meeting minutes and action items

  • Create event materials (e.g., PowerPoint presentations, meeting agendas, surveys) using input from several authors for internal and external audiences

  • Coordinate event scheduling and travel logistics, preparing expense and reimbursement reports

  • Prepare high-level internal and external correspondence, reports, and other documents

  • Prepare web-ready documents for publication, and distribute information through traditional mailing lists or government-certified electronic media

This position is available immediately.

Minimum Qualifications

  • Bachelor’s degree and 2+ years of relevant professional experience

  • Sound business ethics, including the protection of proprietary and confidential information

  • Excellent written and verbal communication skills with experience developing executive-level reports, minutes, memos, briefs, and correspondence

  • Proficiency in Microsoft Teams/SharePoint for file sharing, communication, and virtual meeting facilitation

  • Proficiency in computer skills, including in Microsoft applications (e.g., Outlook, Word, SharePoint, Excel, PowerPoint) and Adobe Acrobat

  • Demonstrated experience planning and supporting virtual and onsite meetings, including operating web conferencing systems (e.g., Microsoft Teams, Zoom, Adobe Connect, WebEx)

  • Strong interpersonal skills, willingness to learn, and a “customer service” mentality with the ability to work effectively both independently and collaboratively with other team members

Preferred Qualifications

  • Experience providing both virtual and onsite technical/program support for civilian agency and/or government

  • Experience with project management tools, travel processing systems, and financial reporting

About ICF’s Transportation Practice

ICF’s Transportation Practice specializes in addressing complex planning, policy, and program issues at the nexus of transportation and the environment, energy, and communities. ICF’s work focuses on integrated approaches that support sustainable transportation decisions, addressing mobility, safety, environmental, social, and economic effects of transportation. Our work includes strategic planning, research, policy analysis, outreach, training, and program evaluation for federal, state, and local governments, including the U.S. Department of Transportation, the Transportation Research Board, state transportation and environmental agencies, and metropolitan planning organizations, as well as local governments. We specialize in evaluating the impacts of infrastructure projects, programs, and government policies; developing guidebooks; and documenting best practices related to integrated planning, transportation operations, and the environment.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

DC Client Office (DC88)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.