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Rockville, Maryland, United States of America
JOB #R2101597

Program Specialist, Technology Solutions

ICF is seeking a Program Specialist to support the development of strategic work products for our health informatics clients within the International Health and Development line of business.

The program specialist will provide program and monitoring support to the International Technology Solutions team responsible for the Data Exchange and Interoperability portfolio under the President's Emergency Plan for AIDS Relief (PEPFAR) program. This position will be based in ICF’s Rockville office, when it is safe to reopen offices due to COVID-19.

Key Responsibilities:

  • Support the analysis and utilization of programmatic data to assess and improve program quality and project performance
  • Maintain central project tracker for deliverables, milestones and action items, within assigned responsibilities
  • Liaise with globally dispersed teams to facilitate progress on project milestones and client deliverables
  • Organize and manage online projects resource repositories using tools such as GitHub, WiKi, GoogleDocs, Slack, Jira, Confluence, ZenDesk, Office365
  • Maintain confidential project documentation in the correct location
  • Assist with internal and external meeting management tasks such as logistics, notetaking, and material preparation
  • Independently take meeting notes on technical project calls with action items and task assignments for distribution
  • Perform data collection via computer research, literature reviews and background search in support of project activities  
  • Assist with data, document, report and presentation preparation
  • Prepare draft sections of deliverables such as project quarterly reports, technical presentations, and client write-ups
  • Perform quality assurance checks on client deliverables including data, reports, and presentations
  • Support business proposal development activities as requested

Basic Qualifications:

  • Bachelor’s degree in public health, international studies, health Informatics, computer science
  • At least 5 years’ experience as a program assistant, project coordinator. or office administrator
  • Expert skills in Microsoft Word, Excel, Outlook, SharePoint and Skype
  • Expert skills in creating Microsoft PowerPoint presentations as well as creating professional looking client deliverables
  • Excellent English written and verbal skills

Preferred Skills and Experience:

  • Master’s degree in public health, international studies, health Informatics, computer science
  • Interest in international development objectives
  • French language proficiency or other languages

Professional Skills:

  • Ability to work with staff across multiple stakeholder organizations
  • Superior verbal and interpersonal skills including courtesy, professionalism, and a cooperative and collaborative attitude
  • Strong attention to detail
  • Excellent written communication skills
  • Ability to manage multiple tasks, detailed information, and competing priorities with a high degree of accuracy and conformance to deadlines
  •  Develop innovative ways to learn quickly and incorporate public health knowledge in a rapid-paced, highly matrixed work environment
  • Proactive in researching unfamiliar terms and finding solutions to task as assigned

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Rockville, MD (MD18)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.