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Program Manager | Transportation Communications
ICF is a purpose driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. @ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists.
ICF seeks a Program Manager for a Communications BPA who has strong project management skills to join our team and lead a fast-paced strategic communications contract for a Federal Agency client. In addition to project leadership, this individual will play an important part in ensuring the highest quality for all deliverables. This is a great opportunity to project manage multiple task orders and join a team that is working on meaningful projects. This individual will have the opportunity to direct a variety of deliverables across multiple mediums. ICF delivers all the strategic communications and marketing services of a top-flight marketing agency, plus the expertise and resources of a leading international consulting firm. This is an exciting role offering excellent opportunities for dynamic work on some of the most pressing transportation issues facing Americans today.
Hybrid position – partially based in the Fairfax office (soon to be Reston), partially telework, and then would need to be available for onsite meetings in DC at DOT headquarters as needed.
In this role you will:
- Serve as the primary client contact for a USDOT transportation communications contract vehicle. This will include:
- Being the single point of contact for responding to Task Order requests and managing Task Orders.
- Overseeing and leading teams supporting task orders, including sub-contractors.
- Ensure that the services and deliverables required are provided in accordance with each task order.
- Conducting a kickoff meeting to discuss all current activities and the scope of work. Providing a draft project management plan, timeline, and proposed communication schedule. Once final maintain and follow the plan.
- Participate in, or facilitate, technical meetings, conference calls and workgroups with Program staff and stakeholders.
- Provide the necessary, centralized administration, documentation and other related functions, requirements gathering and development tasks.
- Provide weekly updates and separate monthly status and invoice reports for task orders that include information on progress, cost, schedule, and quality assurance.
- Prepare and submit documents such as charters, project process agreements, project management plans, work breakdown structures and management plans.
- Prepare and deliver project plan presentations for leadership, project teams and other specified staff.
- Directing, planning, and managing Task Orders to develop and produce effective communications strategies and deliverables across multiple communications touchpoints including media relations, digital media, social media, publications, speeches, technical and research documents, briefing materials, reports to Congress, press releases, special events and exhibits.
- Working collaboratively with USDOT and its agencies such as FHWA, FRA, FTA, NHTSA, and others to propose functional communications approaches, counsel leadership on strategies and tactics, and develop messaging.
- Oversee and review all communication material and messaging intended for public consumption to ensure quality control and its alignment with the client’s strategic vision.
- Help manage client team and acts as liaison between USDOT professionals and ICF’s internal support teams (e.g., creative, paid media).
- Bachelor’s degree in Communications, Marketing, Public Relations, Advertising, or related majors. Master’s degree in Communications, Marketing, or related fields is a plus.
- 8+ years of project management experience for a large-scale communications contract or agency, including experience developing and managing budgets.
- 1+ years’ experience in a communications consultancy or PR agency setting.
- 1+ years’ experience working with a federal agency, such as the USDOT.
- 1+ years’ experience in developing/conducting project planning activities to include collecting requirements and defining scope, developing project plans and timelines, and determining resource requirements.
- 1+ years' experience working in the federal transportation communications market.
Nice to Have:
- Communications/Marketing experience preferable in a government space.
- Superior verbal, written, organizational, and time management skills, as well as attention to detail.
- Ability to think creatively (independently or in a group setting) and provide unique solutions and rationale for solutions to clients’ communications challenges/problems.
- Ability to quickly understand problems, synthesize large amounts of information, and provide succinct recommendations that tie back to overall account communication strategies and tactics.
- Ability to “connect the dots” across other tasks within the contract and see “big picture” opportunities for contract enhancements.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
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Fairfax, VA (VA01)