Program Director

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology driven department, seeking a motivated Senior Program Manager to support upcoming needs with our federal customers. The successful candidate will possess an in-depth understanding of technical project management best practices. The role is a significant position that involves working with customers and other stakeholders by developing and implementing solutions in a complex, highly dynamic environment.

The FDA Digital Services Center provides PaaS and SaaS offerings to the FDA and its offices with a focus on delivering modernized, quality, software, as well as hosted services. The DSC works with multiple vendors to host applications and provide a platform utilizing industry best practices and standards. The DSC offers support services in the form of helpdesk support, application development support, and advisory support for the FDA Centers and Offices.

*We are open to supporting 100% remote work anywhere within the US.*

Primary duties include, but not limited to:

• Works with government stakeholders, plan, manage, to document and analyze functional requirements, identify gaps, and identify alternative approaches to meet requirements.

• Collaborate closely with business owners to ensure enhancements satisfy the required needs of the business and campus.

• Manage status update meetings and communicate to external timelines and impacts of new initiatives to team members.

• Manage time and expectations of multiple projects and team members

• Identify and communicate downstream impacts of enhancements or major projects to other teams /departments that may be impacted.

• Work well in a collaborative environment to complete requirements.

• Work closely with the Organizational Readiness team to ensure proper communications and training materials are updated as major enhancements are planned to be released into production.

• Work with business owners and technical leads with resolving production support issues that arise in the application.

• Play a key role in leading and executing functional user acceptance testing with guidance from the project teams.  

Position Requirements:

• 3+ years of relevant work experience in a very fast-paced, dynamic environment

• Experience managing at least two major projects of six months or more

• Experience with leading and managing web applications

• Strong understanding of AWS, Azure or Google cloud, technologies

• Expertise with Agile Scrum methodology. Certified Scrum Master preferred.

• Advanced skill in Microsoft Office Suites

• U.S. Citizen or Green Card Holder required due to federal contract requirements

• Must be able to obtain a Public Trust clearance.

Preferred:

• Bachelor's degree in technology related field or business administration

• 5+ years of relevant work experience, managing application related projects

• PMP

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

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