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Rockville, Maryland, United States of America
JOB #R2102150

Program Assistant

The Demographic and Health Surveys (DHS) Program in the International Survey Research and Evaluation Line of Business is looking for a Program Coordinator/Administrative Assistant to assist in the operations of its international survey projects. This 70+ person Program provides technical assistance to low and middle income countries to implement multipurpose surveys and build capacity in the use and analysis of the data collected. This full-time position is located at our Metro-accessible Rockville office.  

 This person should be a self-starter, proactive, and self-motivated professional who is timely and efficient in the accomplishment of multiple and varied tasks. The position requires excellent Microsoft Office skills (Word, Excel, PowerPoint) and the coordination of numerous simultaneous assignments with varying deadlines.  In addition, the person must be comfortable with technology and have the capacity to effectively use Web-based systems including SharePoint.

Key Responsibilities:

  • General administrative assistance for staff: Photocopying and scanning documents, ordering supplies, managing group telephone and e-mail lists; archiving of project documents; maintaining staff calendar, and completing other administrative tasks as assigned
  • Coordinating staff travel: Facilitating travel arrangements for staff, consultants and workshop participants, including preparing business letters, coordination of itineraries, insurance, visas, and billing.
  • Managing online travel permissions
  • Managing DHS publications, including mailing and warehousing, posting to the DHS website, and managing web requests
  •  Processing web orders, invoices, solve invoice issues, charged wrongly by unknown shipper.
  • Making meeting arrangements: Helping to coordinating internal and external meetings including venue booking, setting-up conference calls and video/audio-conferences, and arranging catering, and processing vendor payments.
  • Subcontracting, billing and payment support: Processing subcontractor paperwork and  purchase orders, tracking payments

Basic Qualifications: 

  • Bachelor’s Degree
  • Must be proficient in Microsoft Office - Word, PowerPoint, Outlook and Excel
  • Must know how to develop and manage simple databases.
  • Document formatting including tables and charts

Preferred Skills/Experience:

  • Facility with technology, e.g.; setting up audio/visual equipment and comfortable with technologies that facilitate virtual meetings and communication (e.g. Teams, SharePoint)
  • Familiarity with billing reconciliations and processing of vendor payments
  • International experience
  • French and/or Spanish
  • Excellent organizational skills and attention to detail 
  • Ability to work with a team in a fast-paced and constantly changing environment 
  • Experience working independently and with a geographically diverse team 
  • Possess strong problem solving skills and be able to respond effectively to changing priorities

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Rockville, MD (MD18)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.