Be on Alert – Fraudulent Employment Offers. Learn More
Principal ServiceNow (ITBM) Developer (Remote)
*Please note that this position is open to support 100% remote work anywhere within the US*
ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking at all levels to support upcoming needs with our federal customers.
Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.
Principal ServiceNow (ITBM) Developer
Job Description Summary
Provides application software development services or technical support typically in a defined project. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, documents, implements, and maintains software applications. Analyzes requirements, and maintains, tests, and integrates application components. Ensures that system improvements are successfully implemented.
ICF's IT modernization division is seeking a Principal ServiceNow ITBM Consultant with a strong functional background in Project & Portfolio Management, Demand Management & Ideation, and Application Portfolio Management.
This ICF ServiceNow team currently supports a federal client providing Agile delivery with a high focus on applying ServiceNow best practices to enable data governance strategy and maximize the reuse of common data elements to maintain high data quality. You will be the lead developer on a scrum team that is working to implement ITBM at a federal client. This work will enable our client to create accurate and robust internal and Congressional reporting. The developer will be configuring the module based on requirements as well as working closely alongside other developers and functional resources to define the system scope and objectives.
Formulates and defines system scope and objectives.
Prepares detailed specifications for programs.
Responsible for program design, coding, testing, debugging, and documentation.
Technical knowledge and responsibility of all phases of applications systems analysis and programming.
Understands the business or function for which the application is designed.
Instructing, directing, and checking the work of other technical team members.
Full Stack Developer Engineer who can handle all the work of databases, servers, systems engineering, and clients. responsible for front and back-end web development.
Helping migrate data from other systems into ServiceNow
5+ years of experience developing on the ServiceNow platform.
7+ years of IT application system experience in technology solution delivery.
5+ years of experience conducting scripting, integrations, platform configuration, design, Service Portal customization, and deployment.
3+ years of experience developing and customizing core ITBM applications such as Ideation, Demand, PPM
3+ years of experience leading and mentoring Junior ServiceNow team members
ServiceNow Certified Systems Administration and/or Certified Implementation Specialist
Experience implementing systems using the Agile/Scrum methodology
Excellent communication skills.
US Citizenship required (required by the federal government for this position)
Must be able to obtain Public Trust security clearance.
Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience is a plus.
ServiceNow Developer Certification is strongly preferred.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Pay Range - There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The salary range for Colorado is -
Nationwide Remote Office (US99)