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Multiple locations
Reston, Virginia, United States of America
Richmond, Virginia, United States of America
Annapolis, Maryland, United States of America
Washington, District of Columbia, United States of America
JOB #R2300046

Office 365 Engineer - Remote

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

ICF is seeking an O365 Engineer and Microsoft 365 expert who is proficient in rolling out / provisioning and working with MS Office365, SharePoint and Teams, and other O365 products and platform configurations to help organizations get the most out of their collaboration technology investment. Person in this role will function as the hands-on provisioning / installation, delivery, configuration, and implementation expert for collaboration technologies on Microsoft Office 365. This person will work closely with and follow the lead of the O365 Architect to provision / deliver & maintain customer centric solutions.

This person will function as the provisioning / rollout implementation expert who works with the other technologists in the team and the customers (business owners, subject matter experts, and end users) with the goal to provision and establish a secure Office 365 collaboration environment for a diverse set of users with specialized requirements. This person will be responsible for implementing security across the provisioned applications and platforms to ensure confidential user and application data remains accessible to only authenticated and authorized users leveraging the O365 Security Framework. This will include implementing the integration with organization’s authentication services such as login.gov.

Responsibilities will include provisioning of new configurations and security customizations, as well as enhancement, maintenance, and support of existing infrastructure, functionality, and features in the Office 365 applications, SharePoint, Teams, One Drive etc. as required.

Responsibilities:

  • Work closely with the O365 Architect and other team members to provision Office 365 applications, security configurations, and business functions identified in the IT and Business Roadmaps.
  • Meet with teams and individuals to provide O365 (Office 365) technical support, including providing support for SharePoint, Teams, Exchange Online, OneDrive, Power Apps, Power Automate, and other Office 365 solutions.
  • Provision O365 applications to enable virtual meetings and scheduling via calendar.
  • Train teams on new technologies and new ways of working to maximize their efficiencies through the use of modern collaboration technologies.
  • Provide 2-3 page technical briefs of collaboration tools and functionality (e.g. a new collaboration tool or feature which has just been released).
  • Develop / maintain technical “how-to”, “As Built”, and “To-be Built” configuration documentation for O365 (Office 365).
  • Develop and maintain technical documentation related to functional architecture, security architecture, application and data integrations, process flows etc.
  • User / Partner Onboarding and Training, and Partner O365 configurations
  • Develop and update scripts for the maintenance of O365 (Office 365) environments.
  • Provide technical enhancements and bug fixes as needed.

Required Qualifications:

  • Minimum of 3 years of experience provisioning / deploying and supporting production Microsoft O365 (Office 365) environments, including SharePoint and Teams
  • Associate's Degree with a minimum of 3 years of relevant experience
  • Ability to obtain a Public Trust Clearance per Federal contract requirement

Highly Preferred Qualifications:

  • Federal Government contracting work experience
  • Bachelor's degree with a minimum of 3 years of relevant experience
  • Bachelor’s Degree within a Technical discipline is highly preferred
  • Have referenceable past experience working on similar customer engagements
  • Flexible and willing to accept a change in responsibility as necessary

#li-cc1

#indeed

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$68,325.00 - $116,152.00

Nationwide Remote Office (US99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.