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Multiple locations
Columbia, Maryland, United States of America
Madison, Wisconsin, United States of America
JOB #R2204793

National Account Manager, Residential Energy Efficiency

National Account Manager, Residential Energy EfficiencyNational Products Team

Remote | East Coast or Midwest Preferred
 
Job Description: 
We are seeking a candidate to provide support for ICF’s residential utility programs by providing national account management support. The successful candidate will contribute to the implementation of a variety of accurate, timely, and high-quality products and services, supporting multiple teams and projects.  
 The National Account Manager will gain exposure to various types of energy efficiency products and projects, interacting with a team of professionals to provide best practice solutions to our clients. This position will provide an opportunity for you to apply your academic knowledge; develop relationships with many retailers and manufacturers (many Fortune 100 companies); gain exposure to many utility clients through major projects across the organization; contribute to the evolution of processes and efficiencies; develop an understanding of both the industry and utility business environments and priorities; and build content knowledge and consulting skills. 

Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance
  • Investment of the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

 What you will be doing: 

  • Working as part of the National Products Team to provide support for the implementation of residential energy efficiency products programs for utility clients  
  • Facilitating the execution of contracts and invoice processing with retailers and manufacturers  
  • Creating and maintaining Excel spreadsheets and databases for internal tracking and reporting 
  • Relationship building with retailers and manufacturers, serving as a liaison and between those contacts and ICF
  • Communications with Program Managers to understand programs, share information from industry, and implement program changes 
  • Solving quantitative and qualitative problems 
  • Identifying and communicating opportunities for process improvement
  • Assisting in the preparation of internal, industry, and client presentations 
  • Other duties as required to support our work nationally and provide direct support to leadership as needed 
  • Some (minimal) travel to industry meetings will be required  

What we need you to have (minimum qualifications):

  • Bachelor’s degree in (Business, Economics, Sciences, Policy, or related subject)   
  • 2+ years of experience working at retail or with utility programs  
  • 1+ years experience with relationship management  

What we would like you to have:

  • Ability to prioritize and multitask with excellent time management 
  • Demonstrated experience with Microsoft Office Applications (Outlook, Word, Excel, PowerPoint) 
  • Ability to work effectively with a geographically diverse team; this will support ICF’s utility teams across the country 
  • Ability to work under strict deadlines in a fast-paced environment 
  • Excellent verbal, interpersonal, and written communications skills  
  • High level of attention to detail 
  • Strong organizational skills  
  • Ability to work with all levels of internal staff, as well as outside clients, partners, and vendors  
  • Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Maryland Remote Office (MD99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.