Be on Alert – Fraudulent Employment Offers. Learn More
Knowledge Management Specialist —Child Welfare Portfolio - REMOTE
ICF is at the forefront of child welfare and juvenile justice practice, working in partnership with our clients and communities to improve outcomes for children, youth, and families. We manage an array of projects at the federal, state and local levels that address complex issues that impact safety, permanency, and well-being. We strive to bring our clients the latest evidence-based solutions and a range of service offerings, including content expertise and experience, an understanding of special populations’ needs, technical skills, and engagement strategies. The Knowledge Management Specialist will support ICF’s ability to provide relevant, innovative, and research-informed services by conducting research, collecting data and information from the child welfare and juvenile justice fields, organizing, and sharing this information in usable formats, and helping people connect to the information they need. The Specialist will partner with staff from across the portfolio on different projects to address needs as they arise.
This is an on call, variable part-time position.
- Gathering, organizing, and curating relevant child welfare and juvenile justice research and information from varied sources. Conducting project-specific and ongoing research in identified areas, and documenting findings.
- Synthesizing information to develop reports, briefing papers, and other materials to respond to requests for specific information or research questions. Updating outdated links in published content. Presenting research findings to project teams to inform product or event development or strategic planning.
- Utilizing various online platforms and databases to search for information, including internal knowledge management platforms, public online databases, and subscription databases.
- Contributing to the development and completion of project milestones to meet expectations for project goals, communications, deliverables, and budgets.
- Bachelor’s degree in Social Work, Public Policy/Administration, or related social services or social sciences field required.
- 5-7 years of professional work experience in child welfare, juvenile justice, or a related field, including experience in research, training, and/or technical assistance.
- Demonstrated success writing and developing engaging research reports, procedures, and/or other written materials and presentations for a variety of audiences.
- Demonstrated proficiency in MS Office/365 applications: Word, PowerPoint, Outlook, Excel, Teams, as well as in conducting online and database research.
- Master’s Degree in Social Work, Public Policy/Administration, or related social services or social sciences field preferred (an advanced degree can substitute for the equivalent years of professional experience).
- Experience conducting qualitative research including interviews, focus groups and thematic analysis.
- Experience working in a consulting environment.
- An understanding of, and responsiveness to, diverse cultural, linguistic, and socioeconomic contexts is necessary.
- Ability and willingness to apply a racial equity framework to all areas of work.
- Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
- Ability to work independently.
- Excellent oral and written communication skills.
- Superior attention to detail and the ability to consistently meet tight deadlines.
- Strong critical-thinking, problem-solving, and decision-making capabilities.
- Strong organizational and time management skills.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Virginia Remote Office (VA99)