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Atlanta, Georgia, United States of America
JOB #R2300928

IT Functional Analyst

At ICF, we are fearless in finding new ways to solve problems, relentlessly making sure it pays off for our clients, and committed to making a positive change in the world. Join our community of management consultants, mission-driven technologists, data scientists, innovation researchers, CIO strategists, and public health researchers & evaluators to challenge the status quo.

As we expand our services and support this growth, we are looking for Agile-certified Functional Analysts to join our Public Health, Informatics, Research, Survey, and Technical Assistance (PHIRST) line of business providing technical services to the Centers for Disease Control and Prevention (CDC). Our services support the CDC Office of the Chief Information Officer (OCIO) and broader CDC Centers, Institutes, and Offices (C/I/Os) in meeting the objectives of the agency's Data Modernization Initiative (DMI).

ICF seeks Agile-certified Functional Analysts to lead multiple scrum teams for our Centers for Disease Control and Prevention (CDC) clients. Work experience should highlight public health information systems or clinical health IT business acumen, management consulting, quality management and control and project leadership. The consultant demonstrates a proven track record of successful requirements elicitation, change management and agile project experience focused on quality, risk mitigation and innovation management.  Dedicated to excellence in customer service and proven track record of working with federal clients in a professional manner. The candidate should showcase project delivery experience supporting IT and public/clinical health programs and relevant experience in management consulting.  Work experience should highlight a proven track record of success in supporting complex, large-scale technology initiatives. The candidate should have strong quantitative, analytical, communication and writing skills.


  • The candidate will conduct briefings, prepare talking points, status reports and presentations, respond to senior management, and perform other associated duties as required.
  • Participate in requirements sessions, creating general designs, performing assembly testing, and supporting development efforts for multiple functional areas within the team
  • Provide functional support to developers, testers, and systems analysts
  • Support the resolution of production issues and data cleanup efforts through functional analysis and testing.
  • Performs product testing to assure that product changes meet business requirements, and work hand in hand with technical team members to resolve defects.
  • Strengthens team's reputation for operational excellence, quality delivery standards and high-performance customer delivery by accepting ownership for work products, while actively exploring opportunities to innovate

Basic Qualifications:

  • Bachelor’s degree in a related field (e.g., computer information systems, communications, public health, business administration); master’s degree preferred
  • A minimum of 8+ years of relevant experience in business process consulting, management consulting, change management, technology consulting and management
  • 8+ years of experience and comfort leading agile projects (e.g., Scrum, Kanban) and working knowledge of scaled agile methodologies (e.g., SAFe); specialized knowledge of Software Development Life Cycle (SDLC) frameworks used to manage risks and issues unique to complex technology projects
  • Must be a US Citizen or Green Card Holder

Preferred Qualifications:

  • Certified Scrum Master (CSM) and/or Certified Business Analysis Professional (CBAP ®), preferred
  • Understanding of public health and/or federal healthcare is strongly preferred
  • Working knowledge and proven application of principles and methodologies described in the Guide to the Business Analysis Body of Knowledge® (BABOK ®) published by the Internal Institute of Business Analysis (IIBA ®)
  • Experience with the HHS Enterprise Performance Life Cycle (EPLC) framework
  • Demonstrated experience in analysis of alternatives, technical product selection, systems theory, design thinking, technical design, and practical implementation of technological solutions
  • Experience with software development and maintenance practices and methodologies (especially requirements, design, and testing phases)
  • Knowledge of information systems and current computer technology
  • Familiarity with SQL and XML environments
  • Familiarity with web and reporting technology

Professional Skills:

  • Excellent verbal, interpersonal and written communication skills
  • Strong analytical, problem solving and decision-making capabilities
  • Proven leadership ability to in a complex Federal environment
  • Sound business ethics, including the protection of proprietary and confidential information
  • Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
  • Ability to lead a large, diversified program management team, supervise and staff mentorship
  • Working knowledge of business intelligence, analytics, and cloud systems
  • Ability to work effectively with clients using strong customer relationship skills, innovative thinking, and sensitivity to their mission.
  • Strong analytical, critical thinking, and interpersonal skills.
  • Ability to lead, work independently and collaboratively with a team; energetic, assertive, organized, and detail oriented.
  • Willingness to understand and showcase product functionality through presentations, guided user training and demonstrations, webinars
  • Ability to develop opportunities, supervise small project teams, and oversee work for clients
  • Ability to manage client expectations and balance product development with operations and maintenance; results-driven project lead who aims to achieve a high level of customer service
  • Ability to work effectively with clients using strong customer relationship skills, innovative thinking, and sensitivity to their mission.
  • Strong analytical, critical thinking, and interpersonal skills.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  Know Your Rights and  Pay Transparency Statement.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$90,940.00 - $154,598.00

Nationwide Remote Office (US99)

Business Systems

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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