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IT Business Analyst
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
To support our recent growth in the southeast region we are currently seeking Technical Business Analyst in ICF’s energy efficiency portfolio. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.
You may be required to participate in periodic drug testing and background checks.
Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
Work with stakeholders of IT systems to define the system requirements and design approach
Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
Develop an understanding of the client processes and procedures and assist with making improvements relative to technology
Work with a team of senior technologists and to deliver solutions for clients
Support users through training, as well as provide one-on-one technical assistance
Bachelor's degree in a related field or equivalent experience
3+ years of experience
Demonstrated consulting experience
Experience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being met
Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint
Experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation
Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
Strong customer service focus, project planning, and organizational skills
Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
Experience with testing software, tracking issues and working with developers to ensure that requirements are being met
Experience with content management systems, including user roles, configuration, and content editing
Ability to write basic HTML and SQL
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Atlanta, GA (GA18)