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Atlanta, Georgia, United States of America
JOB #R2103621

IT Business Analyst

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

To support our recent growth in the southeast region we are currently seeking Technical Business Analyst in ICF’s energy efficiency portfolio. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.

You may be required to participate in periodic drug testing and background checks.

Key Responsibilities

  • Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools

  • Work with stakeholders of IT systems to define the system requirements and design approach

  • Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings

  • Develop an understanding of the client processes and procedures and assist with making improvements relative to technology

  • Work with a team of senior technologists and to deliver solutions for clients

  • Support users through training, as well as provide one-on-one technical assistance

Basic Qualifications

  • Bachelor's degree in a related field or equivalent experience

  • 3+ years of experience

  • Demonstrated consulting experience

  • Experience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being met

  • Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint

  • Experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation

Preferred Skills/Experience

  • Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus

  • Strong customer service focus, project planning, and organizational skills

  • Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines

  • Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders

  • Experience with testing software, tracking issues and working with developers to ensure that requirements are being met

  • Experience with content management systems, including user roles, configuration, and content editing

  • Ability to write basic HTML and SQL

#INDEED

#LI-CC1

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Atlanta, GA (GA18)

FILE UNDER
Business Systems

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.