Information and Process Engineer

• Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization processes 

• Assess and analyze existing processes to draft strategic process and programming improvements 

• Support existing organizations and/or project teams through automation processes 

• Support general ITIL activities, including facilitation of process design and implementation of ITIL project tasks, based on specific task/process area skill requirements, in coordination with the client 

• Facilitate activity and data modeling to understand current processes, identify best practices, and guide strategic improvements and decisions 

• Ability to plan, design, document and implement effective document management processes using document creation tools such as MS Visio, PowerPoint, SharePoint and/or other document management tools 

• Manage and report on project tasks efficiently and effectively, including integration, communication, and accurate resource/skill requirements  

• Prepare responses/reports for ICF PM, client and other government staff 

• Prepare management and technical presentations on general processes, specific project tasks and deliver or support delivery of the presentations 

• Work as part of the overall ICF Project team to deliver high quality services and products to government clients 

Basic Qualifications:  

• Bachelor's degree  

• 5+ years of experience working for the government as a management consultant or similar environment  

• 2+ years of experience as a contributing project team member 

• An active government security clearance  

• Certification(s) in relevant IT and Process improvement competencies such the Information Technology Infrastructure Library (ITIL), COBIT, Lean Six Sigma, PMP, etc. 

Preferred Skills/Experience: 

• Previous federal consulting experience  

• More than one certification(s) in relevant IT and Process improvement competencies such the Information Technology Infrastructure Library (ITIL), COBIT, Lean Six Sigma, PMP, etc. 

Professional Skills: 

• Excellent written and verbal communication skills  

• Ability to lead but also work collaboratively and cohesively in a team environment  

• Excellent planning and organizational skills  

• Strong analysis and technical skills 

• Excellent data collection and analysis skills 

• Ability to identify support gaps, and address or temporarily fill as required to get the mission done as part of the ICF team 

• Meeting facilitation experience  

• Developing and cultivating strong customer relationships  

• Solid computer skills with Microsoft applications (PowerPoint, Visio, Project, Word and Excel)