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Multiple locations
Fairfax, Virginia, United States of America
Baltimore, Maryland, United States of America
JOB #R2202397

Executive Director – Child Welfare (REMOTE)

ICF is growing and we seek an Executive Director who will lead the Child Welfare Information Gateway, - the public-facing information arm of the United States Children’s Bureau (CB). This person will demonstrate expertise in child welfare practice, child welfare content curation, knowledge management and dissemination, and organizational capacity. The Executive Director will set the vision for Child Welfare Information Gateway and will partner with CB to improve access to information that supports effective child welfare practice with a racial equity lens. The Executive Director will leverage new technologies to help child welfare agencies build their capacity to strengthen child welfare practice and will actively partner with other CB-supported technical assistance (TA) providers at the direction of the CB. 

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

This position is remote.

Key Responsibilities

  • Providing strategic vision and leadership
    • Promote Child Welfare Information Gateway to the public and federal representatives including but not limited to CB’s federal project officers, central, and regional office representation
    • Provide visionary, strategic, and practical leadership and direction for the project
    • Identify both client and target audience needs to ensure the development and delivery of high quality, effective products and services that are responsive to those needs
    • Supervise the development and dissemination of online training resources and the use of online engagement tools, including social media
    • Ensure that work occurs in a learning environment that utilizes CQI and Quality Assurance
  • Implementing knowledge management services
    • Research and remain current on best practices in information dissemination, access, and consumption including latest and greatest strategies in knowledge management and clearinghouse programs
    • Identify and implement best technology practices related to clearinghouse services and information dissemination
    • Assure smooth flow of information from various sources to available practice information and guidance for the field in digestible formats
  • Engaging and managing client relationships
    • Manage and maintain contractor interface with the senior levels of Administration for Children and Families/Children’s Bureau
    • Serve as a trusted advisor to the client.
    • Act as the primary point of contact for the client and provide prompt, comprehensive responses to all client needs and requests
    • Work closely with CB staff and other CB-funded TA providers to integrate efforts and recommend strategic goals to CB to influence activities of all service components
  • Providing project management involving multiple complex and inter-related tasks
    • Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations
    • Establish and maintain technical and financial reports to show progress of projects to management and customers
    • Organize and assign responsibilities to subordinates and oversee the successful completion of all assigned tasks and deliverables
    • Recruit and oversee a pool of staff and experts with specialized skills and or subject matter expertise able to respond to the needs of CB and the field of Child Welfare
    • Manage teams of remote staff and contractor personnel at multiple locations
    • Manage a multimillion-dollar project budget and provide responsible stewardship for all project resources including invoicing and routine program and fiscal reporting

Basic Qualifications  

  • Master’s degree in social work, public administration, communications, information science or related field.
  • 15+ years of professional work experience with at least 5+ years of experience in knowledge management, dissemination, or clearinghouse experience in a human services field  
  • 10+ years of demonstrated experience in Social Work, Child Welfare, Foster Care, Child Abuse Prevention, Self Sufficiency, Social Services or related field
  • Demonstrated familiarity with and knowledge of CB, programs administered by CB, child welfare, and related policies and legislation.
  • At least 10 years of successfully managing large multi-million-dollar projects - that required directing of a wide range of professional staff on multiple simultaneous tasks with extensive expertise and knowledge in:

a) program and fiscal management and technical assistance

b) child welfare and related fields

c) systems database and website development

d) learning management systems

e) technical assistance. 

  • Minimum of 10 years of successful history of managing large, complex projects, (including managing an annual budget of at least $20M) including informational TA design and delivery, capacity building, community partnerships, and program evaluation
  • At least 5 years of demonstrated understanding of federal client relationship building and management in a contract consulting environment.
  • Ability to balance client needs against project budget, while ensuring maximum efficiency of resources and return on client investment
  • Ability to build and maintain strong stakeholder relationships and balance multiple perspectives/needs
  • Exceptional project management skills, with a focus on TA project management  
  • Proven experience in strategic planning, training and technical assistance (T&TA) change management, capacity building, organizational development, clearinghouse, information dissemination, and/or implementation science  
  • Ability to travel to DC to meet with the client and to various conferences as needed
  • Experience developing and managing a diverse hybrid team

Preferred Skills and Experience

  • 7 years of experience in a federal contract environment  
  • 3+ years of successive leadership experience in public child welfare environment  
  • 3+ years of experience working with federal oversight of technology platforms
  • 3+ years of managing large clearinghouse or information dissemination responsibilities for large organizations
  • Strong analytical, problem-solving, and decision-making capabilities  
  • Solid team builder and team player with proven ability to manage competing priorities
  • Ability to multitask and maintain high-quality results in a fast-paced environment  
  • High level of attention to detail and flexibility to adjust to last-minute requests and changing priorities  
  • Excellent verbal, interpersonal and written communication skills; excellent presentation skills  
  • Possess knowledge of and experience with capacity building at the national level  
  • Strong working knowledge of public child welfare practice at the local, State, or national level  


Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Remote Office (VA99)

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.