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Toronto, Ontario, Canada
JOB #R2102445

Director of Software Development, Marketing Technologies

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.  

 Technology Solutions, the Director of Software Development is part of a collaborative team which sells and creates innovative solutions for our current and prospective clients. The Director of Software Development will play a critical role in driving the digital marketing strategy, software and technical architecture, design and implementation of these client’s initiatives.  Solutions will encompass a broad range of technologies and platforms within the Marketing Technology landscape, with an emphasis on Experience-led commerce and Adobe Experience Cloud solutions.  This person will be responsible for managing and leading a team of Marketing Technology technologists and mentoring other intermediate and junior technologists on specific projects.  

You Are:  

  •  you lead by example and challenge other to push their boundaries 

  •  you’re an expert in your field but still eager to improve your skillset in the ever-evolving landscape of Omnichannel solutions.  

  •  you enjoy working with several cross functional teams on daily basis 

  •  you have the charisma to command attention, strategize and problem-solve on your feet when needed with internal and external team members.  You have a mastery of written language, able to deliver compelling technical proposals to new and existing clients 

Here’s what you’ll be doing day to day…  

  •  Discuss technical solutions with current clients, prospective clients and the internal team and provide innovative new ideas to create a functional and attractive digital environment. Contribute to our clients digital marketing strategies based on industry best practices.  Participate as a subject matter expert in business development activities including but not limited to proposal writing and pitching in-person. 

  • Architecting:   

  •  Articulate the transition from current to future state in consideration of the future needs of the business, security policies and requirements. Break down complex business and technical strategies and roadmaps into consumable requirements for teams to execute against. 

  •  enforce best practices, code guidelines and ensure code quality is up to required standards. 

  •   develop and implement digital solutions with appropriate software design methodology and in a dynamic and fast paced team environment. Use the latest best practice learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and finetuned via data driven insights 

  •   meetings, and formal performance review checkpoints. 

  •  Share knowledge and thought leadership to the rest of the organization, including recommendations on technical direction as well as team professional development. Research and present new technology trends 

  •  Participate in discovery of technical project requirements, scope and provide recommendations. Assist with defining digital marketing Solution and Consulting scopes. 

The ideal candidate for the Director of Software Development position will possess the following competencies: 

  • 12+ years of experience in design, development and support of large-scale applications 

  • 5+ years of hands-on experience implementing Adobe Experience Manager or similar Web Content Management System, experience designing and/or implementing solutions for Web & Social Analytics, Marketing Automation, Online Ad targeting, Content Personalization; preferred experience with Adobe Campaign or Salesforce Marketing Cloud 

  • 5+ years of experience coding with Java/J2EE/.NET 

  • 3+ years of experience designing and/or implementing Magento, Shopify or similar E-Commerce platform. Experience in headless commerce solutions and architectures is a plus. 

  •  SAFe, agile frameworks, or globally distributed agile teams. 

  • Experience with HTML, CSS, JavaScript and Ajax 

  • Experience with any of the following is a plus: Adobe Target, Adobe Analytics (formerly Omniture), Adobe Experience Platform, Salesforce Sales/Service/Marketing Cloud, Application/Web Server set up and configuration 

  • Experience in technology consulting or advisory services 

  • Knowledge of current digital marketing trends and best practices on topics such as personalization, cross channel marketing, mobile, data driven optimization of experiences 

  • Ability to define conceptual technology solution and articulate the value of technology to drive creative marketing platforms and present technology solutions to both technical and non-technical clients. 

  • Ability to methodically estimate technology execution scope of work in terms of budget and resources 

  • Ability to leverage existing technology tools plus additionally research and apply new and experimental technologies to achieve business goals 

  • Ability to translate client goals into achievable technical specifications 

  • Bachelor’s degree in computer engineering, computer science, management information systems, mathematics or equivalent. 

This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success. ICF is a purpose driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. Our core values include Embracing Differences, and we seek candidates who are passionate about building a culture that encourages, embraces and hires dimensions of differences.

Why you’ll love working here:

  • Full health benefits (100% dental coverage, prescription, vision, massages, life insurance and short term/ long term disability)
  • Generous vacation and retirement plans
  • Employee support program
  • A brand new cell phone, with upgrades every 24 months (we’ve got your phone bill covered, too)
  • Ongoing training and development opportunities, education assistance programs
  • Catered Friday lunches
  • Loaded snack cupboards
  • Friendly community with lots of social events – from boat cruises to volleyball tournaments
  • Participation in charity initiatives

Like what you see and think you’re a perfect fit? Apply today.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements. You also agree to perform all other duties as assigned to you, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational work 

At ICF Next, we are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive. ICF Next is committed to providing accommodations. If you require an accommodation, we will work with you to meet your needs.


Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

Toronto, Canada (CD80)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.