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Minneapolis, Minnesota, United States of America
JOB #R2101590

Director, Analytics

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

Location: this position can be done from our Minneapolis, MN, Richmond, VA or Los Angeles, CA office.

ICF Next currently has an opportunity for a Director of Analytics with a focus on Marketing, Communications and Digital Analytics. This role will report to the Head of Data Science + Analytics. ICF Next is in the middle of aggressive strategic growth and this role is critical to expanding our analytical capabilities across clients. Specifically, this role’s core responsibilities will be to partner directly with account leaders to bring analytical capabilities to our clients. This will include embedding analytics in paid media, PR, creative and digital strategy.

An ideal candidate will have a background driving value through analytical insight and in leading a team of analysts. Experience in analytics related to paid media (advertising), web, digital experience, PR and/or creative is preferred.

Successful candidates will also have experience in strategic business planning and in influencing the organization to achieve results in a disciplined manner. They will be a motivated professional who is passionate about driving thought leadership, but also willing to roll up their sleeves to conduct and manage analytic projects.

  • Lead and develop a team of high performing marketing, communications and digital analysts.

  • Develop KPIs and measurement plans that help clients optimize their PR, communications, paid media and website initiatives.

  • Partner with the paid media team to use analytics to optimize spend across all channels on behalf of clients.

  • Partner with UX and technology teams to measure and optimize website traffic and performance.

  • Partner with PR and social media practice areas to build PR and social media measurement plans.

  • Develop and enhance firm offerings, including consumer audience segmentation, marketing channel(s) optimization, marketing mix modeling, and influencer identification.

  • Serve as an evangelist for analytics, educating account teams and clients on data literacy and the importance of analytics.

  • Partner with leadership across the company to embed analytics in agency capabilities, including audience research, brand, messaging, paid media, communications, PR, social media, UX, technology, loyalty and consulting.

  • Lead the development of modeling and forecasting tools to benefit marketing and communications clients.

Experience and Skills

  • 12+ years of experience in analytics related to paid media (advertising, web, digital and/or PR, while demonstrating a progressive increase in responsibility and scope

  • Expert coder and user of analytics tools in order to analyze and interpret data i.e. SQL, R, Python, Alteryx, SageMaker, etc.

  • Expert user of analytics data visualization tools, especially Tableau

  • Experience with Marketing analytics and Digital analytics

  • Experience with MarTech and CommTech tools and data sets

  • Experience with DMP solutions a plus.

  • Experience with Adobe, Omniture, Google Analytics a plus.

  • Expert in analytic storytelling and presentation, including PowerPoint and other presentation tools

  • Demonstrated project management and organization skills

  • Talent development, including developing high-potential talent

  • Managerial expertise leading analysts in reporting, insights and analytics and nurturing future leaders in this space

  • Impeccable attention to detail, while being comfortable with data ambiguity

  • Proven track record of driving Analytics into actionable business outcomes

  • Demonstrated ability to influence change across a complex organization

  • Demonstrated understanding of statistical analyses methodologies

  • Agency experience is a plus

This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success. ICF is a purpose driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. Our core values include Embracing Differences, and we seek candidates who are passionate about building a culture that encourages, embraces and hires dimensions of differences.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Minneapolis, MN (MN03)

Data Analytics

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.