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DevOps / Atlassian Platform Administrator
ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology department seeking a DevOps / Atlassian Platform Administrator to support upcoming needs with our federal customers. Our IT Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.
At ICF, we are fearless in finding new ways to solve problems, relentlessly making sure it pays off for our clients, and committed to making a positive change in the world. Join our community of management consultants, mission-driven technologists, data scientists, innovation researchers, CIO strategists, and public health researchers & evaluators to challenge the status quo. As we continue to expand our services and to support this growth, we are looking for a full-stack Software Developer to join our Digital Modernization Division. We provide technical assistance services to US Civilian Federal Agencies and their partners, such as Health and Human Services, the Food and Drug Administration, and the Centers for Disease Control and Prevention (CDC); at ICF, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of Enterprise Architects, mission-driven technologists, data scientists, innovation researchers, CIO strategists, and public health researchers & evaluators to challenge the status quo.
ICF's digital transformation and IT modernization division is seeking a DevOps / Atlassian Platform Administrator to join our team of experts. The platform administrator will support technical operations, incident resolution, and day-to-day availability and maintenance of SaaS platforms, including Atlassian, GitHub, M365, Okta, and other SaaS systems.
What you’ll be doing (Responsibilities/Day to Day):
Support platform systems administration, including investigation, resolution, and escalation of Tier 1 & 2 issues for business-critical platforms for our customers.
Support on-premises Atlassian stack (Jira, Confluence, Fisheye, and Crowd servers) and in-flight upgrade activities in the AWS environment.
Design, implement, and support Jira-based workflows and Confluence spaces; as well as support and administer existing workflows and spaces.
Support other SaaS platforms such as GitHub, M365, or Okta IAM as needed.
Some work will be required to be performed at a client site in Rockville, MD.
2+ years of hands-on experience administering enterprise-scale server environments; including Linux systems, TCP/IP networking, and scripting languages such as bash, and MySQL scripts.
1+ years in Atlassian stack administration and configuration (Jira, Confluence, Crowd, Fisheye)
B.S. degree required.
Good communication skills both written and verbal.
Self-motivated team player who takes ownership of projects and tasks and can learn new skills and technologies.
Green card holder or US Citizenship is required due to federal contract requirements.
Public Trust clearance.
Must be able to obtain a US Public Trust clearance.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
Certification in Atlassian stack
Experience with Atlassian Fisheye to GitHub integrations
Experience administering GitHub, M365, or similar platform systems/solutions.
Certification in Atlassian stack
DevOps/system administration experience in AWS or another cloud; familiarity using infrastructure automation.
B.S. degree required, preferably in Computer Science, Information Technology, Computer Engineering, or a related discipline.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights and Pay Transparency Statement.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
$70,374.00 - $119,636.00
Maryland Remote Office (MD99)