Demand Response Program Manager

Demand Response Program Manager

Utility Program Services

Program Delivery

Remote, Kansas

Job Description

ICF is currently seeking a Program Manager to join our demand side management team. The selected candidate will support our Demand Response programs in the Midwest. Working closely with the portfolio manager, this individual will be responsible for monitoring and supporting the successful delivery across multiple functional areas, including internal operations, client support, and stakeholder management.

Key Responsibilities:

• Overall management of utility program performance including financial management, contract deliverables, strategic planning, quality assurance, and operational efficiencies
• Manage program forecasts program forecasts, goals and budgets along with providing regulatory support
• Coordinate with client and other portfolio stakeholders to ensure all program objectives are met, and adjust as needed
• Day to day management of program team members
• Coordination with clients and marketing teams around event notifications and customer communications
• Develop and maintain relationships with subcontractors and trade allies supporting our Demand Response programs
• Align marketing, promotional, and merchandising activities for program promotion and customer acquisition
• Analyze market trends and technologies to enhance deployment opportunities for program advancement.

Basic Qualifications:

• Bachelor’s degree (Concentration in Engineering or Energy Resources, Sciences, Sustainability, Public Policy, Business, or related field)
• 3-5 years of direct experience working on demand response or utility load management programs

Preferred Skills/Experience:

• Experience with SPP and/or other regional transmission organizations
• Working knowledge of connected technology such as smart thermostats, smart home devices, load control switches, and connected appliances
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
• Proficiency in residential energy modeling software
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving and decision-making capabilities
• Team player with the ability to work in a fast-paced environment
• Strong management skills to help grow and lead a team
• Ability to establish influential partnerships at all levels
• Sound business ethics, including the protection of proprietary and confidential information

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. ICF—together for tomorrow.

About ICF

ICF (NASDAQ:ICFI) is a global consulting and technology services provider with more than 5,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives. Since 1969, government and commercial clients have worked with ICF to overcome their toughest challenges on issues that matter profoundly to their success. Come engage with us at icf.com.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  Know Your Rights and  Pay Transparency Statement.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$69,144.00 - $117,546.00

Missouri Remote Office (MO99)