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Carolina, Puerto Rico, United States of America
JOB #R2100768

Data and Reporting Specialist - Puerto Rico

Are you interested and have a passion for Data Analytics and Reporting Solutions? ICF's Disaster Management division in Puerto Rico is seeking a Data and Reporting Specialist to join us immediately!

In this role, you will work with various internal and external clients and will have the opportunity to help support the mission, business, service, and operational needs of our customers. ICF’s Disaster Management division works with government agencies and communities to design and implement policies and programs to promote increased resilience to disasters. Our functional expertise is in program management and operations, planning and preparedness, technical assistance and training, strategic communications and outreach, compliance and monitoring, and performance measurement and evaluation. Clients include states and localities administering the United States Department of Housing and Urban Development (HUD) and the Federal Emergency Management Agency (FEMA) funded disaster recovery programs.

This position will be based in our Carolina, Puerto Rico Office.


  • Support requirements gathering on business process, existing systems/reports, and problem areas

  • Support the design of end-to-end data visualizations/Reporting solutions, from data extraction to the presentation, to address the clients’ needs

  • Perform data validation/quality assurance on the reporting solution to ensure that it meets the technical requirements

  • Provide training to end users on use of dashboards or other interactive reporting/tracking tools

  • Track scope and changes throughout the implementation of reports and application changes, keeping stakeholders notified of anticipated completion dates

  • Support project delivery on disaster recovery/data analytics projects for external and internal clients, including partnering with ICF subject matter experts on project execution

  • Create and analyze business reports to provide performance insights, to forecast staffing needs, and determine trends

  • Generate regular and ad hoc reports for both internal and external use

  • Generate dashboard mockups, charts, use cases, process flow diagrams, and other system documentation

  • Prepare agendas, biweekly status reports, and follow-up actions for meetings with external clients and client vendors

  • Write process documents to describe how data are collected, processed and visualized


  • Bachelor’s Degree in a technical field (statistics, mathematics, science, accounting, finance) or related field

  • 1+ year of professional experience

  • 2+ years experience in MS Excel, including advanced formulas, conditional formatting, advanced charting, and tables and formatting for “client-ready” deliverables

  • 1+ years experience working with large datasets or database systems

  • Proficiency in MS PowerPoint, and MS Word

  • Bilingual English/Spanish

Preferred Skills:

  • 1-3 years’ experience as a business analyst, data analyst, reporting analyst, or similar role

  • 1+ years experience with app development in Quickbase or other low-code platforms (e.g., Salesforce Lightning)

  • 1+ years experience in MS Power BI

  • Quickbase builder certification

  • Analytical skills that allow for the development of data-driven reports

  • Experience training and providing support to end users of dashboards or interactive reporting

Professional Skills:

  • Demonstrated ability to manage time and prioritize projects to meet deadlines

  • Excellent listening, written, and oral communication skills

  • Excellent critical thinking skills to help solve business problems and make decisions, paired with a desire to take initiative

  • Ability to maintain project plans, resourcing schedules, and forecasted activities

  • Ability to work well under continually changing deadlines and priorities

This job is a Section 3 eligible job opportunity. We encourage applications from individuals that are low income and/or living in Public Housing. 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Carolina, PR (PR05)

Data Analytics

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.