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Multiple locations
Fairfax, Virginia, United States of America
Rockville, Maryland, United States of America
JOB #R2101348

Creative Operations Specialist

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

We’re hiring a Creative Operations Specialist to support our Creative Studio.

Nothing of quality gets produced without someone, somewhere, taking ownership – that’s you. You own the process that links developing striking creative deliverables and strategic, hands-on client management. You are the glue, the amazing enzyme that goes far beyond just managing traffic and communications as a producer, to simply doing whatever necessary to get the best work out of our best people for ICF Next and the client.

Your tools are over-communication, organization, experience, a keen eye that sees traps down the road and steers the work around them, and a personality that encourages collaboration, creativity and professionalism.

Join our Creative Studio of mission-driven creatives, communicators, strategists, and technologists who are rapidly putting ICF Next on the map for DC Metro’s premier creative shop.

We’re currently hiring for an Creative Operations Specialist

As an Creative Operations Specialist, you will:

  • Support public and private-sector clients who tackle issues like HIV/AIDS, disaster preparedness, human trafficking, climate change, child welfare, and more.

  • Act as a liaison between the account team and the creative team to own the creative development process, making sure we get the best work out of the team at maximum efficiency and quality for the company and client.

  • Oversee workflow in multiple mediums across the account deliverables list, ensuring version control, edits, internal deadlines, final deadlines, quality control and final release files all are optimized.

  • Assist in capture and organic growth estimating in partnership with Ops and Acct Teams.

  • Help manage outside vendors such as printers, photographers etc.

  • Draft internal and external creative development schedules, geared around key milestones and stakeholders, that also allow for the best creative product.

  • Audit hours, budgets, staff to match against expectations and proactive considerations, keeping everything moving smoothly.

As an Creative Operations Specialist you will have:

  • 7+ years experience in creative operations, preferably within an agency environment.

  • A bachelor’s degree in marketing, advertising, communications or equivalent experience in a related field.

  • Ability to multi-task and meet tight deadlines.

  • Fantastic “soft skills” for managing/collaborating with people.

  • Experience in the fulfillment requirements for creative deliverables across media – print, social, digital.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Fairfax, VA (VA01)


Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.