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Communications Specialist, Social Media
ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.
@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.
Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.
We are a team of social media communications strategists and specialists, supporting federal, state, and local government client accounts. We work together to provide our clients with social media management, content writing, social listening, metrics reporting and training.
Our clients are changemakers, this is your opportunity to help make an impact. As a Communications Associate you will be working to provide clients with various social media needs from channel management and content writing to social listening and metrics reporting.
Account management, serve as lead social media expert across a select group of accounts/clients
Work closely with account teams and clients to develop and execute organic and paid media social media strategy in support of their overall strategic communications plans
Create social media content, including copy and creative
Manage analytics for clients’ programs and provide recommendations for improvement
Compile reports for management showing results (ROI, KPI’s)
Develop social listening reports and analyze social volume, trends, and conversations
Understand myriad social media platforms and best practices to help account teams grow media channels
Be a creative thinker and problem solver
Work closely with creative, digital, and paid media teams
Support social-specific strategy development for existing clients and new business
Can thrive in a fast-paced environment, and is able to adapt quickly to changing priorities and tasks on a day-to-day basis
4+ years of experience in social media
Bachelor’s degree in related field
Strong writing skills
Experience with social media platform management, content development, analytics and listening tools (e.g., Sprout Social, Brandwatch)
Strong proficiency in PowerPoint and Microsoft Word
Demonstrated experience integrating creative, data/analytics and/or other client services teams to develop fully integrated, insight-driven campaigns
Experience developing social media and communications plans and presenting to leadership teams
Experience in health communications and/or PR or advertising agency a plus
Experience working in highly-regulated industries to build social media communications plans
Comfortable working with remote teams
Experience working with paid media
Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
Ability to work independently, seek help as needed and contribute to team and company culture
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email email@example.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.
Fairfax, VA (VA01)