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Fairfax, Virginia, United States of America
JOB #R2104928

Communications Specialist, Internal Communications

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We're searching for our next Communications Specialist to work with our clients on strategic internal communications to support IT projects. You’ll make a real impact working with directly with our clients to address and solve key their key issues, drive change, and grow our business.

You’ll have government communications experience and are passionate and knowledgeable about engaging with Internal stakeholders and honing messages that are spot on. Position is based in the D.C. Metro area. Minimal travel is required.

As a Communications Specialist, you will:

  • Translate highly technical information into easy-to-understand, non-technical marketing content geared towards an internal employee audience.
  • Draft and maintain strategic communications plans, standard operating procedures, communication calendars, etc.
  • Draft internal communications in a variety of tones to fit the intended audience
  • Review internal communications options available to the program team and help prioritize the most effective, efficient, and powerful communication to amplify the intended goals of projects and programs.
  • Develop internal communication initiatives/campaigns to raise awareness of program issues or releases.
  • Develop a framework to respond to customer inquiries.
  • Manage communication requests from contractors and employees
  • Prioritize customer requests for meetings.
  • Manage updates to the service portal (with support from the team).
  • Manage multiple projects with multiple deadlines

Qualifications for the Communications Specialist include:

  • Five or more years of consulting experience.
  • Degree in communications or relevant field.
  • Ability to juggle multiple priorities and deadlines at once.
  • Excellent verbal, written, organizational and project management skills.
  • Ability to develop, document and publish information technology processes.
  • Ability to think creatively and develop innovative ideas into actionable solutions
  • Ability to understand, interpret and translate complex and technical information.
  • Ability to ask questions to subject matter experts In order to gain a better understanding of complex technical content
  • Experience with ServiceNow is a plus.

We are looking for a driven changemaker – an individual who:

  • Exhibits excellent client and customer facing skills.
  • Has strong interpersonal and communications skills.
  • Problem-solves, who’s highly organized with the ability to juggle multiple priorities and deadlines at once.
  • Pushes the communications, marketing, and digital world forward, using technology and creativity.

Job Location(s): ICF Headquarters/Remote. Within the current COVID-19 landscape, this role will be supported remotely until the restrictions are lifted.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Fairfax, VA (VA01)

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.