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Albany, New York, United States of America
JOB #R2104640

Communications Specialist

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

We're currently hiring for a Communications Specialist, who will play an integral role in helping our state and local transportation client(s) with communications and marketing solutions, and who is passionate about coordinating and implementing successful communication strategies. 

We are looking for candidates who are proven writers, multi-format communicators and who are collaborators by nature. If your experience includes work with state or local governments, or in the transportation or sustainability sectors, then you may be just who we're looking for! This is an excellent opportunity for someone with at least five years of professional marketing communications experience looking forward to building a long-term career.

As a Communications Specialist, you will:

  • Contribute and support communications and marketing strategies to meet client objectives and goals

  • Manage and cultivate positive client relations through regular communication and collaboration

  • Collaborate with our creative team, internal program team, and clients to develop marketing materials, including newsletters, fact sheets, customer stories, and websites

  • Collaborate with internal and external partners, including transportation and mobility experts, and industry thought leaders on marketing and communications materials

  • Plan and develop social and paid media assets and messaging

  • Coordinate and execute promotional campaigns from planning to implementation and reporting

  • Track and support performance evaluation through analytics tools and reporting

  • Support planning and executing events, meetings, and workshops

  • Manage multiple deliverables at once, with varying deadlines using Microsoft Office and other collaboration tools including Teams, Trello, Sharepoint, SmartSheets, Jira, etc.

As a Communications Specialist, you will have:

  • Bachelor's degree, required (e.g., communications, marketing, public relations, or advertising)

  • 5+ years of professional marketing communications experience

  • Knowledge of traditional and social media environments; understanding various communication channels and how they work (print, social, digital, paid media, events and outreach, direct response, etc.)

  • An understanding and mastery of email management systems, email content strategy and analytics, and email automation tools such as Salesforce Marketing Cloud

  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

  • Excellent writing skills; ability to provide a writing sample 

  • Excellent verbal, interpersonal and written communication skills

  • Strong analytical, problem-solving and decision making capabilities

  • Knowledge of marketing analytics platforms such as Google Analytics

  • Willingness to travel as needed

Job Location(s): Within the current landscape, this role will be supported remotely. This role will be based in the Albany, New York region.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Albany, NY (NY12) (inactive)

FILE UNDER
Communications

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
LEARN MORE ABOUT ICF

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.