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Multiple locations
Arlington, Virginia, United States of America
Washington, District of Columbia, United States of America
Rockville, Maryland, United States of America
JOB #R2200507

Business Analyst (TS/SCI)

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our team is helping to secure and protect the Nation’s critical infrastructure resilience, so come join us in our largest cybersecurity and resilience communications, digital and creative efforts to date.

As a Business Analyst at ICF, you will apply your analytical and testing skills to help solve client challenges. You will work in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and growth. This role requires strong analytical and documentation skills and the ability to multi-task and work collaboratively in an Agile environment. 

This role will be performed onsite in Arlington, VA.

What you will do:

  • Work with teams of writers and editors to publish and promote content via the website and other communications channels

  • Facilitate team meetings to gather and document requirements, design system enhancements and drive user feedback

  • Capture and express requirements with a variety of techniques including BDD-style specifications, user stories, workflow diagrams, UML diagrams, user cases and mockups

  • Conduct interviews and studies with product owners, users and other stakeholders to identify requirements

  • Perform various types of testing in a DRUPAL environment

  • Test content prior to production

  • Participate in sprint planning and work with the project team to identify risks/impacts in the system to be teste

What you will need:

  • Bachelor's degree or 4 years of experience in lieu of degree

  • Experience working with Agile and/or Scrum methodology

  • Experience working with various types of testing such as automated, exploratory, load and performance testing on web services and applications

  • Experience gathering information from multiple sources, interviewing stakeholders to define requirements

  • U.S. Citizenship required (required by federal government for position). SCI required.

What would be good to have:

  • Familiarity with digital and print communications

  • Experience performing requirements analysis related to publications or information sharing for a broad audience

  • Experience working with JIRA and Confluence




Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Client Office (VA88)

Business Systems

Who is ICF?

A global consulting services company with approximately 8,000 people across 75+ countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.