Business Analyst (Remote)

*This role can be 100% remote, sitting anywhere within the continental US. *

ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking an experienced Business Analyst to support our Department of Defense (DoD) Child and Youth Programs (CYP) project.  ICF works with government representatives and users to build and enhance CYP systems. The DoD recognizes the importance of providing military and DoD-affiliated families with access to quality, affordable childcare programs. Access to childcare directly affects the efficiency, mission readiness, morale, and retention of DoD personnel worldwide.

This Business Analyst will participate in building websites and applications to support our DoD Child and Youth Programs project, work with government customers and internal subject matter experts to understand the business goals and objectives of the project in support of the families and children, and then translate those findings into actionable specifications for delivery. In this role, you will be on the front lines of conceptualizing our systems to enhance CYP program user experiences and ability to deliver the best service to military families while collaborating with passionate professionals in User Experience, Development, Requirements Analysis and Quality Assurance Testing.

The ICF team performs custom software development to modernize siloed, legacy government applications using modular design standards. The team collaborates closely with clients and other contractors to ensure the performance and reliability of public-facing, mission-critical applications.

What you’ll be doing:

Manage and support daily work requests for the project team by:

• Engaging with end-users to understand business needs to develop and document requirements
• Communicating with multiple teams to ensure requirements are clear and well understood from a functional and technical perspective
• Logging incoming requests/work in team tools (Jira/Confluence or Trello)
• Communicating with clients and the team about the status of work
• Performing QA and working directly with the developers to implement bug fixes and change requests
• Conducting demos or training necessary for the successful execution of the project

What you must have:

• Bachelor’s Degree in related field
• 5 or more years of experience working on web and/or software development teams
• 5 or more years of experience conducting and leading interviews to gather and validate requirements
• 5 or more years of experience in documenting requirements and specifications for web and/or software development teams
• 2 or more years of experience developing end-user training guides and materials
• 2 or more years of experience performing data analysis to identify patterns and trends to define requirements
• 2 or more years of experience scoping work efforts into actionable pieces for delivery
• 1 or more years of experience working across multiple projects and products
• Due to federal contract, this role requires that you be a US Citizen or Permanent Resident (Green card)

What we'd like you to have:

• Agile Scrum methods
• Experience leading business analysts’ teams
• Experience maintaining Product Backlog in Jira, prioritizing User Stories for Sprints
• Breaking down tasks into Epics, Stories & Tasks
• Excellent oral and written communication skills, especially in a client interaction context and in facilitating large team meetings to drive delivery
• Excellent analytical and problem-solving skills
• Ability to work independently and within one or more teams with excellent time management, organizational, and reporting skills

Why you’ll love working here:

• Generous vacation and retirement plans 
• Comprehensive health benefits  
• Flexible work location 
• Diverse workforce that values equality and inclusion 
• Ongoing training and development opportunities 
• Friendly community with lots of social events 
• Participation in charity initiatives 
• Employee support program

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Remote Office (VA99)