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Multiple locations
Richmond, Virginia, United States of America
Raleigh, North Carolina, United States of America
JOB #R2103308

Business Analyst (Remote)

ICF is currently seeking a talented Business Analyst with analytical skills to work with customers and internal subject matter experts to understand the business goals and objectives of various projects and translate those findings into actionable specifications for delivery. In this role you will be on the front lines of conceptualizing needs to enhance end user experiences while working with the best and brightest in Training, Change Management, Technical Writing and Data Analysis.

This role can be fully remote, sitting anywhere within the US. If the hired candidate lives in an area near an ICF office, hybrid work may be recommended.


  • Support daily work requests from project teams;
  • Fulfilling work tasks provided by Government customers and Project Management team;
  • Eliciting and documenting requirements;
  • Logging incoming requests/work in team tools;
  • Communicating with clients and the team about the status of work;
  • Performing data analysis work under the direction of Data Architects

What you must have:

  • Due to federal contract, this role requires that you be a US Citizen or Green Card holder.
  • 5 yrs experience working on web and/or software requirements
  • 5 yrs conducting and leading interviews to gather and validate requirements
  • Demonstrated experience with:
    • Documenting requirements and specifications for web and/or software development teams
    • Performing data analysis to identify patterns and trends to define requirements
    • Scoping work efforts into actionable pieces for delivery
    • Working across multiple projects and products
    • Business and operations process flows
    • Technical writing

What we'd like you to have:

  • Excellent analytical and problem-solving skills
  • Excellent oral and written communication skills, especially in a client interaction context and in facilitating team meetings to drive delivery
  • Ability to work independently and within a team with excellent time management and reporting skills

Why you'll love working here:

  • Working directly on projects that improve people’s lives
  • Comprehensive health benefits 
  • Generous vacation and retirement plans
  • Employee support program
  • Participation in charity initiatives


Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Remote Office (VA99)

Business Systems

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.