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Arlington, Virginia, United States of America
JOB #R2200076

Business Analyst

We are looking for talented, highly motivated Business Analysts to join ICF in support of a large, business analysis and management support services contract within a CIO organization. This position is open to remote work.

You will work with a team of 50+ contractors on our program to determine client needs, gather requirements, develop mission metrics, assess solution readiness, perform research and analysis, and provide general program and project support. The candidate will demonstrate excellent client engagement skills with the ability to quickly develop relationships at all levels of the organization.

What you will be doing…

  • Conduct business analysis on agency projects. Identify inefficiencies, gaps and desired outcomes in relation to As-Is and To-Be states.

  • Conduct planning, requirements elicitation sessions, and process workshops with client stakeholders

  • Document business and system requirements. Identify functional issues and inefficiencies including cross-silo redundancies within the client organization. Work with team to develop business cases including specific business drivers, issues, and analysis results.

  • Develop technical documentation (i.e. business needs statements, technical specifications, etc.) and slides for presentation to agency executives.

  • Conduct research and formulate recommendations, business cases, board cases, and financial or technical feasibility studies.

  • Provide project updates to clients and stakeholders for business and system development purposes.

  • Create and capture metrics that support the organization’s requirements management process and compliance, IT governance, and other business processes and controls.

  • Analyze data shared across the enterprise and capture the relationships among roles, capabilities, and business units.

What you will need…

  • 5+ years of experience working as a business analyst on information technology-focused, complex projects

  • Experience conducting Business Process Analysis and modeling, process mapping, Gap Analysis, and Process Improvement

  • Experience working in an Enterprise PMO environment

  • Experience developing recommendations, feasibility studies, and market research

  • Experience with requirements facilitation, formal and informal presentations to senior management and committees.

  • Knowledge of Agile and Waterfall development methodologies

  • U.S. Citizenship required (required by federal government for position)

Preferred skills/experience

  • Bachelor's degree

Professional Skills/Experience:

  • Exceptional verbal and writing skills, including editing and proofreading skills

  • Team player with the ability to work in a fast-paced environment

  • Demonstrated customer service orientation and outstanding level of professionalism in providing client support

  • Solid oral communication skills, including experience with developing and delivering presentations

  • Problem solving skills with ability to analyze situations, identify existing, or potential problems and recommend solutions

  • Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, Project and Visio) and project management software (e.g., Primavera, or similar) 

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  EEO is the law and  Pay Transparency Statement.

Virginia Client Office (VA88)

Business Systems

Who is ICF?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.