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Toronto, Ontario, Canada
JOB #R2104296

Associate Account Manager, Digital Experience

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

Reporting to the Director, Digital Experience the Associate Account Manager is accountable for the day-to-day execution and management of a wide range of digital and technology programs for our clients. The ideal candidate will possess an ability to effectively manage and grow numerous programs bringing with them strategic thinking and a collaborative approach to their day-to-day work.

You are:

  • A People person, you connect with people instantly! You are able to effectively communicate your approach/vision to all stakeholders.
  • Client focused , know your client inside and out. You form everlasting bonds by being genuine and showing passion.
  • A Multitasker, you have perfected the art of speaking on the phone, writing an email and eating at the same time. Time is of the essence.
  • Well Organized, you know where everything is at all times, things happen fast and you are always prepared.

Here’s what you’ll be doing day to day…

  • Assist in the planning and execution of multi-channel campaigns.
  • Support the team as they demonstrate strong project management skills by managing campaigns with detailed work-backs, keeping team on track and meeting their tight deadlines.
  • Help in developing strong relationships with internal stakeholders and clients by building trust and credibility.
  • Aid in contributing to creative briefs and planning, working alongside account leads and strategists.
  • Ensure high standards in creative and production across all communications.
  • Contribute to competitive reviews, conducting audits and assisting in analysis.
  • Develop and present points-of-view that will help build the clients business and uncover areas of opportunity.
  • Develop presentations as requested for client and/or agency meetings and marketing plans.
  • Coordinate internally and with vendors/partners to ensure the flawless execution of campaigns.
  • Support the team with financial management and administration such as developing SOWs, managing budgets, and providing reconciliations.

The ideal candidate for the Associate Account Manager position will possess the following competencies:

  • BA/BS Degree preferred
  • 1+ years of experience within an agency environment working on various accounts and delivering campaigns, or similar related experience
  • Proficiency in MS office and generally tech-savvy
  • Some travel may be required

Why you’ll love working here:

  • Full health benefits (100% dental coverage, prescription, vision, massages, life insurance and short term/ long term disability)
  • Generous vacation and retirement plans
  • Employee support program
  • Discounted GoodLife Fitness membership benefits
  • Ongoing training and development opportunities, education assistance programs
  • Once we are back in the office:
    • Catered Friday lunches
    • Loaded snack cupboards
    • Friendly community with lots of social events – from boat cruises to volleyball tournaments
    • Participation in charity initiatives

Like what you see and think you’re a perfect fit? Apply today. 

At ICF Next, we are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive. ICF Next is committed to providing accommodations. If you require an accommodation, we will work with you to meet your needs.



Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

Toronto, Canada (CD80)

Account Management

Who is ICF Next?

A global consulting services company with +7,000 people across +70 countries, but we are not your typical consultants.
Learn More About ICF Next

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Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.

Join our talent network

ICF is growing, and we add new open roles to our site regularly. If you're waiting for that perfect opportunity at ICF or want an inside look at what it's like to do world-changing work, join our talent network to stay updated.