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Interested in making a positive impact on the environment?
Come join our Energy Team at ICF! Do you have a passion for helping people, for saving the environment and for learning about energy efficiency? If yes, we want to hear from you!
Currently recruiting for a number of Desktop Auditors to work on a national contract for a 6 month fixed term contract.
Please note, these positions are UK based only and will be remote home working.
Who are ICF?
ICF is a growing company with a large commercial energy business. Within our energy line of business, we work with leading government, utility, and energy companies across the UK, the US and Canada to help them design and implement various energy programs where we work with customers and contractors to provide simple but effective solutions to reduce energy costs.
What does a Application Auditor do?
Our team of Auditors provide technical review and analysis of vouchers to ensure all grant eligibility requirements are met. The Auditors monitor each voucher award to ensure it meets the quality standards required by our client and to detect and deter fraud and waste.
Ideal candidates are detail-oriented and are skilled at following and applying policy rules and guidelines to ensure an exceptional level of quality is delivered with each grant. Candidates must possess an interest in learning more about energy efficiency and building science with a focus on energy efficient installations. Specific technical program training will be provided, though the role will involve the following:
• Accurately assessing grant application data to determine eligibility conformance.
• Analyse application data to identify possible fraud or patterns that reveal waste.
• Assist non-digital customers and contractors with the application process where necessary.
• Provide clear feedback to applicants on application progress and offer guidance on improvements required to support grant eligibility.
• Support random quality control sampling of grant applications
• Be able to work on your own initiative but also work within a virtual team problem-solving environment.
• Follow all policies and guidelines set by our business and regulators
• Maintain strict confidentiality regarding consumer, landlord, and installer information.
Background of ideal candidate
Proven experience in a similar data processing/quality control type role
Confident in processing and cross-referencing data and numerical information
Customer-centric mindset, focussed on high standards of customer care
Capable of performing repetitive tasks to achieve desired service levels at high quality outputs
Ability to work remotely in the UK and within a suitable working environment is essential.
Quick learner who is eager to improve professional skills.
Flexible with the capacity to thrive in a high-change business environment.
An action-oriented and results-driven individual.
A flexible approach to working hours, with the ability to work additional hours to meet performance standards as and when required
ICF (NASDAQ:ICFI) is a global consulting and technology services provider with more than 5,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives. Since 1969, government and commercial clients have worked with ICF to overcome their toughest challenges on issues that matter profoundly to their success. Come engage with us at icf.com.
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
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